Douglass Port Stephens Real Estate

We would highly recommend Kaitlyn and Douglass Real Estate. Kaitlyn is our property manager, she has excellent knowledge of the market and the area, is extremely diligent in managing the property and always keeps us in the loop.

I used douglas for many years to manage my property in Shoal Bay and they were absolutely excellent.They go above and beyond for their clients and provide exceptional service and communication. Would highly recommend them for property management.Kaitlyn in particular has been outstanding in all aspects of managing my tenants and looking after my property.Thanks guys.

Douglass Port Stephens Real Estate has looked after our investment property for around 7 years. In this time Andrew and Kaitlyn have dealt with our property and tenants with a professional but personal attitude. The team has looked after and maintained the property while keeping us informed at every stage of our time dealing with them.We would highly recommend Douglass Port Stephens Real Estate for property management within the Port Stephens area.Luke and Nicole

Andrew and Kaitlyn have provided excellent service and attention to detail in managing my rental property over several years and Kaitlyn has recently secured a seamless sale of my property. Kaitlyn kept me informed of every detail of the sale and sold the property in less than two weeks. Her pleasant nature and her knowledge of the local market made the whole experience a pleasurable one and she achieved a great price for me. I highly recommend Kaitlyn and Douglass Port Stephens.

If you want genuine, good ol’ fashioned service...look no further!The team at Douglass, Port Stephens made our rental experience throughout, so easy & straightforward.Ellen, on reception, was so friendly, positive & polite.Kaitlyn: Property Officer & Mila: Trainee P.O. were efficient, always prompt & professional. They were both highly personable, well informed & very keen to meet our requirements.I could not fault their service & the refreshingly genuine care for clients. Thank you so much Douglass Port Stephens.

We have had our property managed by these guys for 6 months now after changing from a previous real estate, and these guys have been absolutely fantastic! They are on top of everything and extremely professional, they have ensured our tenants and us both stay happy and made things for us extremely easy as we don’t live in the area. 100% recommend these guys if looking to sell, buy, or manage property.

I have the pleasure of being both a tenant and an owner with Douglass Real Estate.I have been a tenant for over 4 years and their meticulous attention to detail and excellent communication made it an easy choice for me when my own property was coming onto the rental market.Coming from working in property management myself, I know how demanding it is and hence appreciate the care and support they offer me as a tenant and also in keeping me accountable as an owner. There are never any arrears, the financial reporting and inspection reports are clear and easy to read and as a busy mum, if my tenants have a problem I can’t attend to, they are happy to organise and ensure it’s completed on my behalf.They are friendly, professional, thorough and consistent and I highly recommend their services.

An excellent experience purchasing property through Kaitlyn Douglass.In a sellers market where buyers were clamoring to access affordable properties, we found many agents were not following up with clients.Kaitlyn regularly stayed in touch, keeping in mind our needs, and found us exactly the property we wanted.No fuss, no hype, no problems. Thanks so much Kaitlyn for an excellent service!

Douglass Real Estate in Port Stephen’s were collaborative & supportive throughout the entire process. We are very proud to begin our investment property journey with Douglass & found the whole experience a pleasure - can’t wait to do it all again in the future.

We have experienced both having a property commercially managed by Andrew & Kaitlyn at Douglas Port Stephens Real Estate, along with selling the same property and found it effortless. When we initially purchased our industrial property (through a different real estate company), we listed it for lease with the selling agent and after 12 months with no interest for a tenant changed to Douglass Port Stephens (who coincidently also were the Strata Managers of our unit). We secured a good and long term tenant within four weeks of listing with them. We also decided to engage Andrew & Kaitlyn when we decided to sell our property and again, the result was swift and seamless, even during COVID. They are very accessible for communication and we would highly recommend their services to anyone wishing to lease, sell or purchase property in the Bay.