James Lane Kotara
48 Reviews
- Tuesday9 AM–5:30 PM
- Wednesday9 AM–5:30 PM
- Thursday9 AM–7 PM
- Friday9 AM–5:30 PM
- Saturday9 AM–5 PM
- Sunday10 AM–5 PM
- Monday9 AM–5:30 PM
About the Business
Shop Furniture, Homeware & Bedding Online | James Lane Australia | James Lane offers a huge range of affordable furniture, homeware and bedding. Shop in store or online today!
Contacts
Website
Call Us
+61291333070
Home Co. Kotara, 150 Park Ave, Kotara NSW 2289
Hours
- Tuesday9 AM–5:30 PM
- Wednesday9 AM–5:30 PM
- Thursday9 AM–7 PM
- Friday9 AM–5:30 PM
- Saturday9 AM–5 PM
- Sunday10 AM–5 PM
- Monday9 AM–5:30 PM
Features
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- In-store pick-up
- In-store shopping
- Credit cards
- Debit cards
- Mobile payments
- Delivery
Recommended Reviews
Mike kennedy
16.10.2023
James Lane Kotara
We visited here today looking for a leather armchair whilst we didn’t buy one Kathryn was very helpful polite and courteous she was a great an excellent representative of the brand. Thank you
Ifyouknew Youarewelcome
14.10.2023
James Lane Kotara
The staff are super friendly and so helpful. I felt like I was catching up with friends
Jacinta
28.09.2023
James Lane Kotara
The customer service is amazing whilst your browsing/purchasing. Once purchased you are on your own. I have had a few issues I have tried contacting them about multiple times and 0 response. Cant manage to get a reply from the store of purchase or even customer service. What a joke.
Alex Boss
21.09.2023
James Lane Kotara
Product is great however poor customer service. I was left a voicemail that a staff member would be in the store until 5pm for me to pick my goods up at the loading dock. I sent an email at 3:30pm. No response. When I arrived at the dock, I called the number on the door and was redirected to sydney. Kotaras phone line is dead. Eventually the manager of the store come back to the store. After receiving my goods, the manager left immediately with a simple sorry. There needs to be a better system in place like a mobile number to call. Emailing is too delayed as staff may and did overlook this.
James Callender
06.09.2023
James Lane Kotara
Rhonda from James Lane Kotara has been extremely helpful. A pleasure to communicate with and willing to go the extra mile when it counts. We will continue to use Rhonda for our furniture and homeware purchases.
Rebecca Dewberry
20.08.2023
James Lane Kotara
A big thank you to Megan at the Kotara store for wonderful customer service. Our matter was dealt with professionally and politely. Within 2 days we received our replacement part. Very grateful.
irene Bald
19.08.2023
James Lane Kotara
Product is great however poor customer service. When I talked to her on the phone today , her attitudes was awful and not professional.she said she will call me back , but she didn’t !
black diesel
23.07.2023
James Lane Kotara
I have never purchased anything from this store before and I never will after the customer service I saw last Thursday afternoon, when picking up a bed at the Kotara store with my son in law. After having to wait nearly an hour for the manager to turn up, the manager was going before we even had time to put the last item on the trailer, with only a quick sorry. With these hard times I thought customer service would be priority.
David Cochrane
11.07.2023
James Lane Kotara
Bought 2 x2 seater leather lounges just over two weeks ago and extremely happy with them the service at the Kotara store was great and very helpful the delivery guys were fantastic the unpacked took away the rubbish and were very obliging Will definitely buy there again.
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Home Co. Kotara, 150 Park Ave, Kotara NSW 2289
James Lane Kotara