313 Vets

The vets have a lot of experience and everyone is friendly and willing to go the extra mile. I bring my pets here because they are treated with love and care.

We have been taking our Cat Spotty to 313 vets in Hawthorn for last 4 years. Always found that booking her in was easy, the doctors and the assistants were too good to treat your pets. Also always had other pets in the residential care who were recovering. One of the nicest and safest place I have visited so far. Will recommend to all pet parents.

We have used Dr Andrea and 313 for the whole time it has been open. They are wonderful vets, so very compassionate and working with the whole family to give the best care; we have had one cat pass through their care, and they do a fantastic job of looking after our other two. Dr. Vanessa has also been a cornerstone in supportive, caring and kindly treatment for our cats, even when the most difficult decisions have to be made. I cannot rate them highly enough.

I have been taking my dog here for the past 13 years ! Very knowledgeable Vets - and all staff are so lovely and caring.

Dr Andrea was amazing! She was so caring and kind towards our cat and us :) the staff also went above and beyond and were lovely.

Andrea & the whole team at 313 Vets are truly wonderful. Very kind, honest & knowledgeable (much more so than other vets/animal professionals i’ve encountered). The clinic is a relaxed genuine atmosphere, not hyper institutional/clinical like most modern vet clinics (which seem to be an issue for some reviewers....I would encourage them to open their minds a little). Every animal is given exceptional & loving care in a safe, caring environment. In addition, pet owners are counselled & educated by the team to improve animal/human connections. Highly recommend!

Took our cat here some time ago as they were our local vet at the time. Where to begin… there were acupuncture needles littered throughout the clinic. The vet was very pushy and patronising. My partner was once asked to leave the clinic after making a comment about our cat not liking being injected. Quote “negative energy wasn’t welcome in this clinic.” We were told our cat had bad arthritis and were put on a fortnightly injection schedule costing $40-50 a session. We were assured this was a discounted offer and she even ‘threw in’ acupuncture treatments. Apparently our cat needed urgent dental surgery and had possibly serious kidney issues. We didn’t have much money at the time (due to covid) and expressed our concern about the price. She told us to stop buying coffees out to save up for dental surgery and had us buying expensive food to fix her kidney issues. Upon moving and seeing a new vet we were surprised to find our cat had no kidney issues, good dental health and to top it off her arthritis injections were measured by weight, and were only $12 a jab and only needed twice a year!!! We probably wasted over $500 with this vet. Absolutely cannot recommend this vet any less. Steer clear!!!!

Whatever you do, don't go to this clinic! Absolute nightmare! The vet didn't supply us with stickers of the vaccinations she applied and when we needed to provide them for overseas pet transport, and they weren't accepted (due to missing sticker), she charged us again for the mistake she has made! Yes, charged us twice for one vaccine to supply a sticker she didn't give at the first place. Not surprisingly, this sticker wasn't valid and caused delays in our pet's transport. Extremely unprofessional in so many other ways like suggesting clients they need to go on a diet, offering alcoholic drinks, adding treatment that weren’t asked for and charging for them and not being transparent with prices...