Beaurepaires for Tyres Rocklea

Absolutely appalling. I booked my car in for a simple job at 9.30am and got there 15 minutes early after being in peek hour traffic only to be told they would get around to it at 11. I took time off work as a SUPPORT worker for this SO THANKS FOR NOTHING

Thank you Beaurepaires Rockalea for being so professional, efficient and helping us on 20-21/10/20 with our tyres! Even the office lady was funny and gave me a great laugh on the phone.Excellent service and I highly recommend.Great job to all involvedThanks again.

I needed a wheel alignment done, the guys there were very kind, helpful, professional, explained everything that was wrong with my wheel alignment in easy terms to understand. No hesitation Answering any questions I had. I've been going back there ever since never once was they rude to meunlike other places. thanks glenn and the crew. highly recommended

Not bad but I did get my truck back with bird poo on it. Also they put different brand tires back on the front which was disappointing. Also didn’t line up the steering wheel straight.

Needed new tyres for the truck i called them at 3:30 they said come to the workshop before 4:30. I arrived at the shop before 4pm and then they said they can not do the job today. They told me to comeback.

I recently went to Glenn at beaurepaires Rocklea to get my van wheel alignment done I got a perfect job done every at a good price and a man that Glenn is a man with lot of knowledge of his field & general automotive field I had few queries about my gearbox Glenn was able to answer and satisfy me his answers . His answers are better and right answers compared to answers I get out of Toyota so if you going to Glenn expect a five-star service from a man that is full of wisdom & poise Men & lot of knowledge thank you Glenn for providing a superb service

Very unprofessional, no business ethics & consciousness, extremely poor customer service - PLEASE NEVER GO THEREMy car battery was replaced. I requested the person replacing the battery to save all my data including radio code. HE FAILED to do this, even after bringing some device to save the data. Well, my radio stopped working and asked the code. I called my car dealer who asked me to bring the car to them so that they can open the radio, look the serial number at the back and find the code. This would cost me $75.00.I approached Beaurepaires and they simply denied my request - they started telling me that I must have lost the radio when I jumped started the car. They even asked the expert of car battery over the phone but he assured that you don't loose the radio connection with jumpstart. It's only when you change the battery.The person in charge refused to take any responsibility for the inefficiency of his employee. $75 don't make him or me rich or poor - but the way in which the case was handled was really unprofessional, not a business friendly approach and totally inhuman.Anyway, I would NEVER EVER go there again. If you go, it's your choice.

Poor doesn’t even describe how bad their service is. Will never recommend to anyone, that’s for sure.