Alter It Knox

I used them many many timesLately the items that required repair have come back unacceptable.Not repaired properly.Taken back an item recently and it was not properly sewn again.Had another item sewn and the stitching not even..Previously they were excellent but not now.

We tried to get the daughter's pant altered, the pant costs 35 but they asked for 80, got a feeling they wish to fend us off. Worst still, they asked us to take the daughter along. Absolutely waste of time . Noted the comment of poor craftsmanship from other reader, this is the consolation we sought.Very funny to see the feedback. Did you also notice a lot of one star? You are right the pant cost is irrelevant. I doubt those who gave 5 stars had an experience paying alteration fee of $80 for a beach short.

Conveniently situated near the Knox city entrance. I had work pants taken up. They make it so easy. Take a pair to change into in their dressing room, they take care off everything else. Measured, pinned and altered Friday afternoon for pick up after 12 Saturday for $18. May offer a quicker premium service in a shorter time.

Poor communication and over priced. After calling a few places, i went with alter it Knox because I was told $25 to shorten a dress over the phone plus 15% discount for the school promo. When I got there I was offered 10%off. Only after I showed the website and then she agreed to changed it to 15% Then I was told it's actually $30 not 25 and her colleague gave me the wrong price. I should have taken my business elsewhere but I had no time.Then I said to NOT cut, only to fold up. At pick up I found out she cut the dress because there was too much fabric. This is the point of having extra fabric so we can get lots of years from this school dress! She said it would be too bulky and not look nice so she decided to trim the fabric. I wish this was communicated before the work was done. I would not have agreed to it. Now I will only have enough for 1 adjustment in the future. I am SO unhappy!!! I should have gone to a local shop.

Took my partners pants to get taken up and we're very happy with the results. Super affordable, well tailored, and done in a very short amount of time. Certainly will be coming back again.

I had a pair of checked pants altered. When I went to pick them up, they were still too big and they wanted to charge me a second time to adjust them. So I paid for an adjustment and still have pants that don’t fit. In addition, when I took them in the checks were matched perfectly and now their not. I will not use this service again. Buyer beware!

Wanted pants taken in at the waist and up at the bottom of the legs. The lady said they would be done in an hour and a half. Came back to see they hadn’t even started them yet. They told me it would be another 10 minutes. I walk around for 15 minutes, go back and the lady just starts working on them. The person at the counter pretends to look for the pants in the pile of clothes when it is quite obvious that they are being worked on right in front of me. I waited for an extra 30 minutes and didn’t even get both jobs done that I asked for. I payed for both jobs however they were not taken in at the waist. Will not be returning.

I love the service they provide and the tailor is well experienced and price is acceptable. Can’t find anywhere else better then that ! I would love to visit again !

I brought Calibre jacket for my husband but need a bit of perfection. They told me it would cost me $50 , I wash shock, I told my husband that was very cheap price compare to what the job is, when my husband put on the jacket after he collect it. I was please . I told my husband from now on I will not fix anything at home any more , I have not see a gd job like this for a long time.

I've taken multiple clothing items for repair to this store over the years. I have received nothing but professional, timely service each time at a cost that I believe was reasonable. Obviously some of the other reviewers forget that there is costs for materials/machine maintenance, employees wages AND rent to pay in a big shopping centre.