Device Deal

DO NOT make any purchase from here. They delivery slower than AusPost. And when you ask the order status, customer service will act like it is your fault to not be patient enough even the order delayed a few days. They customer service is rude and useless. Can't tell all the quality of their product, but I will not buy anything from this website again.

Took 4 days to dispatch a simple ssd, took another 5 days in shipping (IN THE SAME CITY) and then the cherry on top… DRIVE IS DOA - never shopping from here again

I bought the Kaspersky Anti Virus Product Key and after 2 x attempt to get the product key delivered to me via email. I decided to go to a reputable dealer as I could not wait any longer. Device Deal was slow and only after the 3rd contact 3 days later did they send me an email with the product key. They are very slow to respond and I will not recommend family, friends or colleagues to do business with them. They are simply not up to industry standards. Don't be fooled by the good prices, since it takes forever to get an answer out of them. Google unfortunately does not allow a zero star rating so I had to give them one to get this posted

Mikayl on the chat made my life much easier answering some technical question. Order was delivered after 3 days - thanks

Bad experience. While I purchase Epson printer, the scratch is found on the button and it does not look like brand new item. I requested to change another one and it was rejected.

I purchased an Arlo camera and faced some difficulties with the installation. Their team were super patient and stayed on the line with me until I figured out how to set up the local storage. Their youtube channel was very helpful too

These guys have the best youtube channel I luv their customer service too

Excellent experience, super fast shipping! Can't recommend enough. The best part was having all my business invoices in one place on my account page which made it super easy for my accounting tasks!

Ordered Monday morning and received Tuesday afternoon! Very happy with the customer service and the product packaging. Will def buy again from here

I trusted this company because of the positive reviews but ended up being Very disappointed and loss of $610.After reading online about handset I found mix information about the suitability of this model of handset so I have called them to find out if this handset will work with my normal landline. I asked so many questions to make sure this will work, and the sales guy assured me that this will work for sure. All of this was over the phone before buying it online (not that there is another way of buying anyway) as anyone else did my homework before the purchase. I also notified him that 2 other companies told me that this isn’t going to work but I trusted his knowledge and reviews and here I am now with a phone that doesn’t work. It’s a phone which needs to have internet-based line. Only after when I asked to help to connect as it wasn’t working, only then they told me these needs a special System, and I should change my provider and get VoIP service for this to work and wouldn’t take the phone back!Dishonest sales team and when I told the manager the situation, he wouldn’t believe me and told me to provide recording of the conversation with the sales guy without even checking with him the entire conversation. He told me that my stuff is trained, and this can’t be true that I am lying. First, it is illegal to record conversations without the person’s approval and I find it is very unprofessional to tell the customer to send the voice recording so he can believe me what the sales guy advised. Just the way the manager handled entire situation was rude, didn’t even try to think maybe it’s the sales guy to check with him but no he went straight to terms and conditions that you have opened the packaging which means we can’t do anything about it.Don’t trust this companies reviews they mean nothing. It sucks to be victim.