Rivers Carseldine

Good range of clothing but they don't honour the marked down prices. You have to negotiate with the staff to get the discounts offered. Not many staff rostered on, so checkout it's slow

Far from ideal experience with Rivers, they tell you they have no stock and shop online. Still waiting for items 5 months in and their customer service will not reply after multiple attempts to get in touch with them, nor refund the money. Avoid them as far as possible and take your business elsewhere

Helpful staff, knowledgeable about products, sourced what I wanted from another store for me so I could go and pick it up easily.One downside was impatient people waiting for store to open, expecting it to be open before it's time and then nearly knocking the poor boy over trying to put his racks out.Staff were still lovely even then.

They had what I wanted and that was goodChecking out and the bloke said did I want to try out the pants as no returns on sale itemsI said I know they will fit then he asked if I wanted to grab a second pair of shoes at half price. I went and grabbed a second pair, paid and when I got to the car I looked at the receipt and it clearly showed that I had paid more for the second pair. I went back and the bloke did some fancy explainingIt was a clever rip off. Not happy Jan.

not relating to this particular store at Bald Hills but to RIVERS as a whole... the most disgusting customer service and if you doubt me check their facebook page and see all the comments/complaints about delivery after doing an online order plus it is impossible to get any communication from the Company - I have tried - 2email addresses I found came back invalid others appear to have gone through but no acknowlegement of receipt - can not get in when logging in - no tracking number shown on Invoice .. absolutely disgusting - they have my money plus lots of other people's money - we do not have our goods and they don't seem to care..I used to like going to their store but never again and I will keep spreading the word about their lack of concern for their customers until I do get my order - they even have the hide to keep sending me emails with their sales offers ... definitely a case of let the buyer beware" to any person foolish enough to make an online order... I do not expect any comments from Rivers otherwise they would have already contacted me... the only phone number I could find never answered .."

The shoes are great value and the main attraction here. Some of the shoes for hiking and work shoes around the $100 mark are very good value for money. There's great parking available right in front of the store.

Love this store clothes are priced between $5 to $50. Fabric feels beautiful on and they wash and dry and don't lose shape or stretch.

Extremely bad service.Told any sale purchase cannot be returned if faulty.Under that law whether an item is on sale or not if it is faulty a person is entitled to exchange or refund.Told company policy means consumer Law is not valid.Will never shop at rivers ever again when treated so badly as a customer & being denied legal rights.Deserve no stars at all.Rivers your policy is absolutely disgusting.I am fully prepared to backup my statement in a court of law.

Always good prices and the shoes particularly last forever! Service could be better as we had to wait for service. No one at register for 10 minutes otherwise good experience. We got what we needed.