North Coast Radiology Ballina

Waiting forever and no one here cares. Very poor attitude by the older receptionist. Recommend you avoid this place

Wow got a shock coming here front desk staff incredibly rude and passive aggressive - if you have a choice go elsewhere. Sat in waiting room and listened to the troll on the front desk be consistently condescending to customer after customer , just not acceptable in this day and age. It’s a shame as the person doing the scan was lovely

Forgot to jump on here and leave a note of appreciation for the women behind the counter.I witnessed an extremely rude man- I believe his name is Brad Maxwell as I see he has left a review.To Brad: you were the rude, impatient, unhelpful one. Life is short, life is hard. Be kind to those working in the front line as you have no idea how busy they are.To the ladies: you were kind, hardworking and did an excellent job. ESPECIALLY the older one.Thank you!

Absolutely Horrendous - The receptionists have 0 compassion and try to inflict as much trauma as they can. They knew what date my health care card expired but wouldn’t put it on my health care card “because it doesn’t work like that.” They then tried to charge me 400 dollars for an ultrasound after telling me it was 200 pain arrival.Try to get a referral elsewhere.The sonographer was beautiful and made me feel comfortable but the reception was disgusting.Will never be returning and I suggest those responsible rethink if health care is really suitable for them.

I avoid this practice through previous experience very rude unfriendly front desk, make you feel as if you are not welcome and here's the icing on the cake - you actually have to pay for this unprofessional treatment - please GO TO WAVE RADIOLOGY!! AKA Lumus Imaging, its just down the road and so much better than North Coast. A BIG shake up has to happen at North Coast as it is know locally about the treatment of public once you enter through their doors.

Great service ... as twice now , I've had no worries booking an appointment - with a referral

We had our 20 week pregnancy scan with a Sonographer called Mark. He was honestly just the most genuine, positive and caring person throughout. It was everything I hoped for, so informative and easily put me and my husband at ease. I couldn't have asked for a better service. So happy I found him, travelling that little bit further just to see him in the future is worth everything. It wasn’t just aScan for us, he gave us the connection to our little one we so desperately needed and for that I am forever grateful. Thank you Mark you gave us so much more then just a scan.

I don't generally write a review, particularly negative, but I am hoping that it may genuinely lead to some reflection at the practice on how they treat patients. I am sure they are all nice people and prone to foibles as we all are but they could certainly improve empathy towards patients, unfortunately there are too many negative reviews for my experience to be a one off. I will give them another try and hope I just caught them on a bad day.