Harvey Norman Dandenong Factory Outlet

The delivery guys were fantastic. Nothing was too much trouble and they even put all the little sticky floor savers I had on the feet of the 3-piece lounge suite. There was also a part missing from one of the cords and they organised a replacement straight away. Excellent delivery service.

Thanks to the Manager, Colin and sales rep, Shane, I was happy to purchase a TV at a great price. I highly recommend, before you buy elsewhere, sit down and have a chat to these guys. You will not be disappointed. Thanks again guys, very happy.GO PIES.Brendan

We got a great deal on a great fridge from a great salesman who listened to what we wanted . That resulted in him getting a quick sale and us getting a fridge that met our needs and it only took about 15 minutes!

DO NOT SHOP HERE! Beware of what they tell you. We bought a fridge/freezer with the promised delivery date of Monday 30th Jan I waited all day no delivery.. Promised Saturday 4/2 Now told Not on truck. No Customer service skills at all. Would Not even refund!!!!

Can't get over the absolutely wonderful service give to my husband and I by Colin at HN Clearance Centre. Colin went above and beyond to make sure all of our needs were met and his advice and knowledge on products is unbelievable. Do your self a favour and visit this store and make sure you ask for Colin

To be honest I love Harvey’s but the constantUpselling is becoming annoying.I know what want

Thank you Harvey Norman for the excellent customer service.My French door refrigerator/freezer and dishwasher was delivered on time today by 2 very helpful, polite, friendly young men.Nothing was too much for them helping me.The salesman Ross was also very helpful showing us a good range of what we needed.

Spoke to the girl on the phone today about paying for my item with a gift card. She said it couldn't be done, even though I have paid for 2 items prior the same way. Asked to speak to her manger put me on hold, then said her manger was in a meeting. Asked her again to try again.. low and behold it worked! Didn't even apologise was so rude after I said we had missed communication still didn't apologise and then hung up the phone on me.. Absolutely disgusting service. I then rang back and told her it was not acceptable hanging up without even acknowledging her mistake an apologising. I deal with customers everyday and I have never spoken to anyone like that in the 30 years I've been in customer service. Manger needs to teach her a few lessons in customers service. Disgusting!

Friendly and fast service.Great discounted prices, even got it cheaper than the displayed price. Saved $500+ on a dryer with a few little scratches, new in box also available.Would definitely go back.