Plus Fitness 24/7 Padstow

The gym is ok. Recently refurbished so it's good to see the wall stains painted over.Customer service, however, is as poor as can be.I am a regular member of plus fitness and only go on weekdays, so one weekend when I took my wife and sister to this gym so that they sould speak with someone, the door alarm beeped (they had entered without access tags).We made our way straight to the office door and realised they do not have staff available on the weekends. While we were reading this information on the door, a guy who happens to be one of the staff members/trainers (name not known) approached us and extremely rudely pointed out that I wasn't allowed to give non members access and doing so means my access can be revoked.When we tried to explalin we had come to sign up the two ladies and were not aware the office will be closed, his response was something along the lines of, 'you need to leave and come back when office is open'Certainly not one of of 'Australia's Friendliest Gym' that the Plus Fitness chain claims to be.

Great gym, newly refurbished, very clean overall. Friendly trainers and a good community feel.

I've been going to this gym since I moved to the area. The trainers are awesome and all the classes are taught to a very high standard. The trainers take the time to ensure that everyone learns the correct techniques. I have been going to the boot camps and morning classes because the classes are fun, varied and the other members are friendly. I know that I am much stronger than when I started training here. From time to time there are some fun challenges to participate in.

I can’t recommend plus fitness Padstow enough. The trainers, the staff, the facilities all amazing. The classes are fantastic. I’ve had an injury from training at other gyms and Matt Brown (the trainer at PF24/7) has helped me rehabilitate my injuries and continue training, he’s the best in the industry. I’ve referred so many of my family and friends, including both my teenage kids. 5 stars from me.

Its a clean, spacious, functional workout space, with a great, friendly atmosohere.Their gym layout is practical, which not only ensures safety, but provides the comfort of having your own space.

easily my favourite gym! the staff are really friendly and never hesitate to help you out and are always down for a chat! great variety of equipment and machines and has a lot more space compared to other gyms. this gym has a very welcoming and comforting atmosphere, would recommend this gym to anyone and everyone! :)

Love the classes.Matt is amazing as a PT. He is the master of techniques and very focused on your progress.Matt pushes you and helps you achieve your goals.Very lovely and caring group of people.It is like one BIG FAMILY.

Absolutely awful customer experience, my partner is trying to cancel and it could not be more painful.We have moved out of Sydney, and the person on the phone had the audacity to ask her for a rental agreement and a bill.Are you actually joking? This is a complete invasion of personal privacy.Update: My partner provided proof and we went into the gym, we thought it was finally behind us. So you can imagine our frustration when 1 month later she was charged again! We called up the gym and the lady on the phone was awful. First she blamed my partner, and then once my partner politely explained everything she blamed her staff members. She then said that there was nothing she could do and we had to come in again! Another 2 hour round trip apparently just to cancel this membership.Not worth it. Ended up calling our bank and providing all the correspondence and they were more than happy to remove them from our direct debit.Stay away from this gym at all cost because if you ever need to leave they will fight you tooth and nail.

Clean, the facility smells nice, lots of sanitary stuff and not that crowded.I also noticed that the gym goers here are responsible with the gym equipment.The boxing area is in a separate room which I also like.Kudos to the PF Padstow team!