Goodlife Health Clubs Helensvale

The weights area has distinct odure which is putrid....I left straight away. The gym is either not cleaned properly or the aircon filtration is poor or not working at all.

Repeatedly playing the most obnoxious music everyday, same songs which can get extremely unmotivating. Old and rusty equipment which is very limited when busy. Rude staff unpleasant all around

Have had a wonderful experience since joining about a month ago. Very happy with the facilities, the variety of classes, and especially the excellent staff - helpful and friendly. Rather than reading other negative reviews, I suggest you go along and see for yourself with a 5-day free trial.

Absolutely disgusting organisation I highly recommend you dont use them. All their worried about is their bank accounts, don't care about there customers at all, shame on you Goodlife

Honestly this is a great gym with plenty of equipment for what I need to do and then some. I train early so it's never busy and I can get through my workouts with ease. Highly recommend ;)

I have been going to many different gyms all my life and this one is the worst of all by far!Though, other Goodlife gym facilities seem to be OK. One in Coomera is new and clean, they seem like two different gyms altogether.I go to Helensvale only because of the sauna and steam room which Coomera one doesn't have.What I've found for the last few weeks are:- Cockroaches. Lots of them! I had to ask the staff members to carry out a pest control;- Once there was a pile of rubbish (a glove for scrubbing dead skin!, bottle lids, chop sticks, etc) in sauna which I've asked the staff members to remove. I had to remind them about it for 8 days(!!!) and they were still there. They didn't even have basic instincts for picking them up! They have admitted that there were no cleaners for over a week;- Both sauna and steam room are covered with mold and slime;- Glass walls of sauna and steam room are covered with sweat stains;- Rubbish, empty bottles, etc everywhere;- The silicon seals on perimeters of glass look disgusting, they are rotten out;- Large gap under the sauna door;- Sauna is NOT hot enough. It's always around 60 to 65 degrees. People say it can drop to 50's sometimes;- The change room looks like a war zone. There are so many missing locker doors;- Piles of sweaty and stinky clothes lay on the benches and on the top of the lockers days or even weeks;- The toilets are the worst. I don't believe they clean them daily;- Steam room doesn't work most of the times;- Staff members turn up 15 minutes before the advertised closing time ans ask you to leave;- Staff members rather complain about you than do anything to satisfy the customers;- Now, they're shortening the staffed working hours which means that attending the sauna and steam room will be even more inconvenient;Overall, the gym is completely mismanaged. It's the disgrace to the GOODLIFE brand.

Smaller than other goodlife clubs but the environment it's nice, not too crowded and the stuff it's very friendly

Such a wonderful gym! Always sparkling clean, helpful staff and friendly members. I love hitting the sauna after my workouts too.

Staffing hours needs to be earlier and go back to 6am. Be nice if the soap dispensers were working in the showers

Poor communication with contract, was asked to stay on at discount rate, which I did and told that I could cancel anytime, went to cancel and they said its 5 weeks notice, not what I was told. Staff at reception are always unfriendly and unwelcoming. some too busy talking to acknowledge you, always seems like you are interrupting them. I wouldnt recommend going to this gym. Equipment is good but always super busy