Gold Star Diesel

Diesel service done well

Flying.

I went to see them in October 2019 about a glow plus needing to be replaced but i would not be able to get the plug and be in town again until Christmas.They said they would be happy to do the job, only an hour or or so to do it and I could give them a call when I needed it done.Spoke with them just before Christmas and they said to call them back early Jan to arrange a timeI called back but not all staff were back and they would call me in a couple of days to book it in.After a week and no phone call I called back but the person I needed to talk with was not available but they would call to organize.A few more days an no further contact so I dropped by.The lady at the desk said the mechanic was out at lunch and she would have him call when he got back.3 weeks later and no phone calls from them so I have had the job done by a professional company who were very helpful.I have no idea how competent Gold Star are but they need improve their customer service and call people when they say they will.