Star Car Wash - Fountain Gate Purple

Doesnt deserve 1 star... Please please please do not use!!!I'm one for reading reviews, but didnt this time and really wished i had! I booked my partners car in to be detailed and cleaned, as she doesnt have time with a 5 month old. $200 later and I'm sure my older kids could do a better job. When we dropped the car at 12, we gave clear instructions we needed it done by 2.30 for school pick up. Came back at 2.45, to find the following issues:*car running - who knows how long for*wet seats*heater blasting (assuming to try and dry the seats)*marks still over the car*parts of the interior not cleanedWhen I voiced my concerns the operators kept trying to clean the car, even when I commented at least a dozen times I needed to go. When I asked for some of my money back, I was handed a mobile to talk to who I assume is the owner, who tried to tell me the areas on the interior were not cleaned was were my spare wheel is kept...... hard when you have a 7 seat car and the spare is underneath.. and the parts not cleaned are where the seats are.I would need to come back after school pick up so they could clean it again, as I got what I paid for... no chance I did....and not practical when you dont live close, if you class an interior clean as cooking spray all over everything, making it hard to hold the steering wheel, wet seats, to the point of my pants looking like I had wet myself and areas completely missed then sure.For a company that always has cars there, this is a case of buyer beware, they appear busy but not hard when it looks like you spend 30 minutes on a car, and move onto the next one. If even one person avoids going here, I've saved them the hassle I went though. Next time hire a local to come to your house as more care will be given.Avoid this company at all costs!

I have been to plenty of car washes around the district and time and time again, I come back here. The team are professional, they provide me with a good estimation of completion time and really do a good job.It is disparaging to think that people give this site 1 star"

Great! I arrived soon to them closing but they still accommodated me and did a great job! Thank you

Does not even deserve a 1 star! Very rude customer service. Does not even understand what I am asking, I understand that english is not the main language. But just the rudeness, not welcoming. DO NOT USE THEIR SERVICE AND DO NOT LET THEM TOUCH YOUR CAR.

Extremely happy with the service I always receive from them and the way they look after my car! Cannot recommend enough. Thank you for your attention to detail my car looks brand new today.

My Car was filthy with 3 kids, looked almost brand new after Star Car wash was done with it. Excellent service!

I wish there is zero stars or even minus starsWas there yesterday, added with the quote they offered , I did not say a single word . Confirmed what would be done and left . They said one hour and I mentioned that I have a Dr appointment. Took more than one hour . When collecting the car , it was not cleaned properly, seats are not even wiped, boot not vacuumed. When I asked he started yelling at me saying we have done what u paid for , I mentioned that I did ask him about these jobs before leaving my car and he said it would be done . He vacuumed the boot grumpily . The outside was just done with water not even wiped. Floors not vacuumed properly.I blaming myself for not reading the reviews before going . Will never be back . BAD SERVICE AND UNACCEPTED CUSTOMER SERVICE.

service. Operators know my preferences including small detail like limiting the upselling.Their timings are accurate and they are honest with what is possible in what time.I have been a regular user for years and will continue to take my cars to them for their expansive service.

Doesn't even deserve 1 star...I work in the centre and brought my partners car in to be detailed as we are wanting to sell it.Asked them if it was possible and how much it would cost me as it was a 4WD.Was told yes of course, grass and bits of dirt can be trapped in the carpet but otherwise all good.Was also told that if I paid cash he could do it for less $320 being the less amount... ( which i did )Came back at 5pm to pick up the car (as I finished work at 445pm and needed to get cash out)Got down stairs and they were waiting for me, made me pay and as soon as I left the doors they all quickly locked up and got in their cars. I'm assuming because they did a terrible job and they knew it!Got in the car and there was dry mud (used my finger to wipe and it came away easily) on the door and windows and in the cup holder.The windscreen and windows were all streaky and filthy.The car wasn't filthy to begin with but needed it to be detailed to pass on to a buyer.Went back into work the next day to speak to the owner and he was rude and told me to bring the car back to be cleaned, unfortunately living far away and only going in to fountaingate for work, isn't easy. Also having two young children that require car seats to be taken to and from day care that only my car has doesn't make it possible to change cars.Then he told me to bring my car in for a clean, but who would want them to clean if they couldn't do the job right the first time?!Told me that my business is clearly not failing as we wash 300 cars a week and that I am just after my money back...Then proceeded to ask where I work (obviously wasn't about to give that information to him) WONT BE RETURNING! All my clients will know not to even bother with them either!

Really good professional finish the boys did for me down at fountain gate. I will be using them again in the future. Highly recommend uusing p them