FedEx Station

Agree, DO NOT USE! Utterly hopeless. Lost 3 parcels out of three in the last 3 months. And, they simply don't care.... we have travelled to the depot (140km round trip) to collect to be told its not there. Slovakia can get parts to Australia in 3 days, FEDEX can't get parts from mainland Australia to Tasmania without loosing them. Their staff are incompetent and really do not care. They hide behind their phones and emails. They even cut us off 3 times in one call trying to locate our package. WORST SERVICE AND WORST CUSTOMER EXPERIENCE. Any company wanting to train their staff use FEDEX as an example as how not to do it!

Package has been sitting at the warehouse for a week.What a joke of a business the truck just drove past my house twice, slowed up then kept going. There is 4 cars out the front, someones obviously home.Now been 2 weeks since they failed to deliver my package and I still haven't got it.

1 is too high. The same experience as all the comments below, a complete disregard for customers and their time. I booked 3 days in a row, waited from 9 to 5 and no one showed up to collect my parcel. No calls, no messages, no apologies. The parcel still needs to be collected. I don't recommend this company.

Got the old 'attempted delivery but you were unavailable ' text, despite me being home at that time (all day) working in clear view of the front door, and security camera footage to prove. No card either. Lying, lazy courier.

DO NOT USE TNT!!!!!TNT/FedEx Transport Australia Complaints has just lied 3 times to me, and the complaints department just told me the reason they cannot fulfill what they have been contracted to do is the driver's truck broke down. They changed the information on the tracking site three times claiming it was because I was on holiday, they told me it would be the next day twice and it keeps changing, and now they told me if I want it I have to drive to western Junction and get it!Delivery was supposed to be Friday the 2nd.It's been sitting at the depot for 4 days!And I'm told to go and get it if I want it, and to complain to the people who sent it! Well, the people who sent it did what they were supposed to do! and you TNT have not done what you have been paid to do.What a great delivery service!Absolutely pathetic and unprofessional!Complete joke! The drivers truck broke down?!? you're a transport company! put it on another one! But the Indian Lady I was complaining to, did not take the complaint, and told me to complain to the people who sent it, and that if I wanted it I would have to drive to them and pick it up. doesn't that make your delivery service incompetent???No Stars! Do NOT use these pathetic liars.

Package not delivered even though the authorise to leave was filled out and left taped to letter box. Delivery driver not only removed the authority, he put the previous days date 17th instead of 18th on the new delivery slip. I saw the delivery driver leaving as they left just as I was walking out the door. This was the second attempt at deliver our package, the first we coped and paid an extra $30 to have it rescheduled as it looked like we weren’t home. Very disappointed and will avoid using their delivery service wherever possible in the the future.

I was surprised to read the one-star reviews for FedEx and was worried I may experience the same. But this could not be further from the truth. I had a shipment booked from Hong Kong with FedEx International Connect Plus. It was picked up and sent extremely fast to Australia, then cleared Melbourne and arrived at my door in Tasmania 2 days later. The customer service support number was a centralised service but the operator was very helpful. The online tracking updates may be a bit vague in process details; but the 110cm item made it to me 5 days faster than the suggested standard delivery date. I was very impressed with the overall FedEx service and when air freight is required for fast over-seas delivery, I will defiantly look to use them again.

TNT experience ... talk about feeling like i could blow up!My supplier advised a new printer is on its way from Sydney. When i put the tracking number in from my supplier I can see exactly where the printer is and the timeline.I get a 'sorry we missed you' card from TNT with a tracking number. This is the same tracking number as sent by my supplier of printer. I go to the website listed on the card and put in my tracking number - it does not register - unknown.a phone call to their number on the card threw up even more problems.1st girl said she didn't know how to search for the tracking number ;2nd girl said nothing was showing up on the tracking number given (taken from the card left to advise tracking details);girl 3 couldn't find anything either and took down details to 'open up an enquiry' ...... ????? and then we lost the call

Absolutely terrible service, every review here is 100% accurate. The item can get the entire way around the world, and then gets stuck 15 minutes from my house for days and days, with no updates.Clearly, TNT/FedEx have issues with distribution in Tasmania. I have now dealt with this over 5 times in the last 2 years, and there has been no improvement at all. I would give 0 stars if I could, avoid using FedEx if shipping to Tasmania at all costs.