Hometech Installations

Takes your money but doesn't fix the problem. Ignores your phone calls until competitors fix the problems. No refunds on shonky work.

We are a commercial accommodation enterprise located at Tuross Head, NSW. As part of our overall services, we provide our guests with access to a full AV suite for conferences and community meetings. I contacted Hometech Installations about 6 weeks ago to enquire whether they were able to service an Overhead Projector (OHP) that was no longer working, and which was needed for the conduct of lessons by visiting school groups, as well as the weekly church services that we host for the local community. I was advised by the lady that answered the phone that she would get back to me as soon as she had confirmed with her son (who would be doing the repairs) that he could do the work. Despite that assurance, no-one called back. Of greater concern is that we have had no response to either of our two subsequent messages asking for update. Rather than disadvantage our clients any longer, and to negate any further income losses from the hire of the AV suite, we have now engaged Prestige Electronics in Canberra to do the repair instead.

Contacted these guys, and was emailed that I was pencilled in" for a call back on Monday. That phoneback never happened. If they don't want my (NEW) work

i rang this company inside their open hours of trade 3 days ago, i left a message starting with my name and phone number and then told them briefly what i wanted and needed done then left my name and phone number again at the end of the message, well 3 days later and no call back,,,, thanks but NO thanks, if that;s costumer service and you think this is acceptable for you business? i dont want to try my luck with your workmanship, just a call to say our books are full or what ever needed to be said also to be honest its just common courtesy and good business sense, id like to add this is one of about 7 ever google review i have ever left, this one and 6 other good one so i am not a review type of person but i think people should know my experience with this business

Very timely appointment made and everything done with a minimum of fuss and expense. Will definitely use and recommend again.