Direct Lifts Australia

Direct Lifts supplied and installed a lift in our place about 5 years ago. The install process and servicing has been fantastic. In particular we would like to say thank you to Martin from Direct Lifts. He has attended most of the services and on each visit he works from his heart and ensures the job is done perfectly. We feel comfortable leaving him working unattended in our home and we know he cleans up after himself. I would also like to thank the Direct Lifts team for allowing booking times that work with our busy schedules and making the process as smooth as possible.

Con and David worked long and hard to install our chair lift, finishing at 6pm the first day. David returned next day after work around 4pm and worked until 9pm. It should have been a 2 day install. Both were extremely helpful at all times. David took time to explain everything fully even despite late hour. Area was left clean and tidy.

We live on the sunshine coast in Qld .In mid 2021, my wife , Vicki, and I initiated a significant redevelopment for our property including the inclusion of an external lift to travel 3 levels from our living area on top level to our bedrooms on the 2nd level and onto a new deck with outdoor kitchen and pool incorporated.From our initial contact with Christian the project has progressed seamlessly . From the delivery of the lift to final handover we had very special treatment from all involved .Our main contacts were Katrina and Kahl who were both onsite.Their diligence and work ethic were 2nd to none. Kahl was here from start to finish and we could not have had a more supportive person. We thank them both for their wonderful attitude and a great product .Can't forget to mention Christian and Fiona for leadership in the project. What a great team. We can now access our whole property into to our latter years and stay in our home for much longer. Thank you .

Excellent service and quality lifts! Installation of high end circular and square lifts to our six multimillion dollar penthouses at The Landmark in St Leonards has gone without a hitch.Chris running the installation onsite has done a great job and has been a pleasure to deal with.Looking forward to future projects with Direct Lifts!Edit: Unfortunately since writing this review service has been shocking.

Absolute disgrace. Made an appt at the warehouse with Sarah to meet Lilliane. Brought my elderly parents at agreed time & date. No one there to assist us. Did not even have the manners courtesy or decency to let us know they can’t make the appt. Go elsewhere , this company has no idea about how to treat customers especially the elderly. No one wants to take accountability.

CIBES A4000From Melbourne we purchased a Cibes A4000 lift from Direct Lifts’ Brisbane office.We needed a three-story lift to go from a basement garage, to existing ground floor, to a new second floor extension in a weatherboard house.Attractive features of this Cibes lift for our situation were that doors could be located on different sides at each floor; it didn’t need a steel or masonry structural wall; it came with its own external wall so didn’t need space-consuming walls to be built around it and it was very space efficient with the lift well space only marginally bigger than the internal lift space.In the absence of a Direct Lifts showroom or demo unit in Melbourne, we committed to the purchase based on quality sales advice and a zoom walk-through with the sales rep Adrian from Brisbane.Direct Lifts provided regular delivery status updates during the 6-month lead time.Installation was done over a 3-week period with a quality 2-man team.Commissioned last week it meets all our expectations. We are a happy customer.

We are thoroughly satisfied with the great addition to our home of the Levant Classic Chair Lift installed in a timely and professional manner by Martin Hoffman. We feel sure that this will enable us to live comfortably and safely in our home of over 50 years for many years to come. Thank you to all the great staff who assisted us.

We have recently had a Stairlift installed by Direct Lifts Australia in our apartment and we want to acknowledge the expertise of the two technicians, Ed and Joel.They were professional, knowledgeable, hard working, courteous and persistent in dealing with a large and complex installation.They communicated complicated information in a way we could understand and answered all our questions in a calm and helpful manner.They represented their Company well.Carolyn & Michael SalkeldMerimbula

I am putting this review up as I am so happy with Direct Stair Lifts service I had recently from their service man Eric who was so helpful and pleasant and of course this company was able to help us out by their design to go up our awkward stair case. My husband and I are so thrilled to have had Direct Stair Lifts help with getting up our stairs without having to move house. What more can we ask for. Thankyou so much.

Great product and best price to supply and install in Canberra. The team (there were many of them) were very professional, a pleasure to deal with from quote through to install, commissioning, servicing and technical support. They provided great advice with the planning and went out of their way to fix a few problems that were not their fault. I would highly recommend this company to anyone looking for a home access solution. Thank you Direct Lifts team for all your work!