Poolmart Balcatta

Always very helpful.

Always helpful and knowledgeable.I have been using the Poolmart Balcatta/Greenwood team for about 8 years for testing of pools and spas , some of which have been neglected to the point of being green, as well as replacement of pumps/Chlorinators/filters on site.They have always been incredibly supportive, and their work is second to none.

Incredible service. Knowledge is top notch and great prices.Hard pressed to go anywhere else now.

Have been here many times without any issues. Usually nice and helpful. The last 2 times they were not as nice or helpful. The lady was rather rude in her manner and how she spoke to me. I went in another time and the young man “know it all” was also rude and unhelpful. I asked for a print out of directions for the chemicals I needed to add and he rudely said no you don’t need it it’s easy and man-splained the directions to me again. This is no way to treat customers. How hard is it to print a page? Or at least offer to email me the directions. There are plenty of pool shops in the area. This store will not see me or any of my money again!

**WARNING** The worst customer experience I have ever had - wouldnt recommend.Verbatim quote (not that the owner would know what that meant) - My life doesnt revolve around you you piece of S**t"Stay away!"

Always great service! Genuine and at a good price :-) i.e, not charging an arm and a leg. Makes me like & enjoy my pool much more, very grateful!So pleased we switched to Poolmart in Balcatta!Thank you.Kristina & Peter

Very genuine and knowledgeable staff. Have been elsewhere and these guys are the best I’ve experienced.

Such wonderful help! We were new to Perth and they came and sorted our new pool straight away and showed up everything to keep it up and running!