Bike Logistics

Avoid using this company, I write this based on my personal experience.While booking I was notified of a timeline which moved out significantly when I reached out for a progress/tracking update a number of weeks after pick up.In the coming weeks thereafter I reached out for any progress/tracking update what I received was dismissive, rude replies that did not provide what I asked for, despite one of the replies being from an employee instructing me to reach out on a specific day.The delivery driver was also extremely rude and pushy for my signature at drop off and when I explained the information he placed on the sheet was not accurate to the bikes drop off condition, he drove off stating he didn’t need my signature.I raised this with bike logistics who said they would speak with the driver same day as drop off, over a week later and I have received no reply to this.Along with a call and follow up email with photos of the damage/condition also in shot showing petrol cap and wheel to show the location of the damage.I received no reply for days then I received a request for more photos and still no update.The bike was showroom condition at pick up and while dust is acceptable during transit. Damage, unidentifiable oily substance left on the tank, along with numerous scrapes and blemishes on the paint work and wheels and staff responses received are not acceptable.If you value your bike do not use this company unfortunately I did and now my pride n joy is paying for it.Their response to my complaint tells me they do not care for the vehicle being transported or the customer when concerns are raised to their attention.No doubt there will be a swift response to my review while my call and email remain unanswered.

AVOID! Bike took twice as long as quoted to arrive. No tracking. No communication throughout. When you ring them they are rude and actually lied to us twice about having emailed us and left voicemails. They are an incompetent broker for shonky owner operaters who apparently do what they want when they feel like it.

AVOID AVOID AVOID!!! These clowns transported my trike from Sydney to Perth and it turned up a total mess - they left it sitting in a yard for 5 weeks uncovered in mass rains prior to even loading- turned up water logged - damaged electrical s - missing a mirror - missing saddlebag contents & covered in sticky tape - wouldn't start and had to towed from pick up yard - every time you ring or email you're given the run around and no responsibility taken at all even when photograph evidence was sent to them. As the other review states - they use contractors who couldn't care less. I would've been better off riding across after all the headaches dealing with bike logistics. Due to review set up I had to give them a star to submit but they definitely don't warrant it.

Great Service! Very professional door to door delivery of my pride and joy. Friendly staff, highly recommend!