New Town Toyota

A very bad purchase! Unprofessional sales, giving me incomplete contracts(I believe there are hidden contracts). And in the course of our conversation, he threatened me with a 5% penalty. Who want long wait(buy a car wait) also spend time and energy dealing with such a company?

My experience purchasing my first car from New Town Toyota was excellent. Ask for Allan Baker as your sales consultant, he is the best and very experience and amazing. He makes the entire purchase process really smooth by offering a complete walk around of the car and pointing out blemishes to make sure there were no surprises once I received the car. I would highly recommend working with Allan to purchase your next vehicle. However, I was disappointed with after care product price for complete paint protection pack and window tinting. I was over quoted in comparison with another independent specialist. Would not recommend, or I would get quote from elsewhere.

Bought a used car from new town last week, when I got home, I found that they just gave me an empty towing kit box,there’s no towbar inside , so I contacted the sales immediately,until now ten days passed , I still got no reply, disappointed.

Got to say, from the first contact with Justin and Dom, I was starting to feel at home. The very best new car purchase ever to be experienced. I drank all the coffee , was offered more, and Justin made me a couple. Keep me informed. All the way just helped to make up my mind, I didn't feel presured. Dom, who turned out to be the new car manager, took me aside and accepted and shared my interests. Not 1, not even one of my demands, wasn't met with civility. I shot low ball offers. Not once did I feel any angst from the team. I sat in the managers office while his whole team ran in and out doing the many actions required to meet expectations in sales or what ever they were signing, not my first rodeo so i knew a lot was being signed off. I felt part of the team a family company team. Then I was sold my car, new one. it felt really good to spend my money! I got looked after , and I tried to get it free! I tried to anger them. Nope, they smiled , and in reality gave me the lowest price. As I sat with my wife , I pulled the sharpest pencil out and asked for a further discount on the car then on some freebies. yup, Justin had to present my change again. It was granted. So today we we collected our new car. Justin stole my wife! Sat with her showed her all the things a lot of time was spent to make sure my wife knew all the bells and whistles. I had a lot of time to play my Trump and changed the deal. I bought more parts. Better still, I had a quote, and Dom took a hit on the price. happy I was set up for success, and then! The owner amended his work space. Came down engaged us. Embraced us, pulled my life story from me. Advised us and held us like a Dad. omg, I truly felt like family. So I had to complain. About the coffee was cold . He looked at Dom, and a message of an investigative direction was issued. I am so impressed at how nice, so respectful, caring Dom was. I know he told Jistin to look after us. It's funny that Justin was doing it already. Made my luck! I had disliked car dealers up until this day. or a few days ago when my wife and I both said this is a good dealership. You can feel it!we were wrong! It's the Best!!! It truly was the best experience in buying a car I have ever had. I'm 60. I bought a few b4. True family dealer is New Town Toyota. Nice coffee, too. The best experiences always remembered. Thank you, New Town Toyota Team Family. Fair Square. Really did feel honour, respect, and received great satisfaction. Not to forget the nice ladies from the finace office, the nice lady who explained the care packages and available accessories. The lady that was nice from reception in person and on the phone and the lady keeping the coffee cups washed. awesome experience. Lady from finance office came out and took a picture! Then jist as my wife left in her new Toyota Rouge Ute the nice lady from finace office sent out a framed colour photo of us, Oh, what a feeling comes to mind. John's New Town Toyota!

I appreciate the friendly service offered by Alex and Susan plus their team. I would recommend to get their lovely service at new town Toyota.

Justin Hou, the sales person in charge of my car purchase, was helpful friendly fast and efficient right from the start in Sep 2022. He kept me regularly updated on the status of my car in production in Japan.Thanks a million! Justin is certainly a gem for toyota new town dealership. He does the company and the bosses proud.Congratulations new town toyota for hiring such a personable and helpful individual in the sales department.

Really happy with the service offered from Dom and the team at New Town Toyota. From the day we stepped into the car yard they were helpful and supportive. When faced with a few requests for after market items to include they went about completing the requests with ease. Finance team supported us with all the options available.. Very happy all round new car buying experience

From the moment we stepped into the New Town Toyota showroom Alex was friendly and informative. He kept us up to date at all times of the status of the delivery of our vehicle. Overall we had a great experience buying our new car, thanks to Alex and the aftermarket team.

I recently had the pleasure of purchasing a car from Newtown Toyota, and I wanted to give a special shoutout to Justin Hou for his exceptional service. In this current market where new car supply is very limited, Justin went above and beyond to help me find my perfect car. He was proactive, attentive, and dedicated to finding a car that met all my needs and preferences.Justin's excellent customer service and professionalism made the whole process of buying a car a pleasure. He listened carefully to my requirements and was able to find me the perfect car in record time. I highly recommend Justin to anyone looking to buy a car. He truly cares about his customers, and his hard work and dedication are greatly appreciated!

Useless. Came into talk about purchasing a new Hilux Rogue (80k) and the salesman had next to zero interest, as if I was some inconvenience.I asked if there was one I could look at, and he seemed offended and stated “you’ll have to go to the used car section” and then pretty much ended it there.Absolutely appalling service. Rude and completely unhelpful. If you don’t like your job then leave.You’ve definitely lost yourself a sale.