Forever New South Wharf

My favourite shop, great modern clothes

Amazing store for a ladies choice.

Worst customer service you could get, lady in the denim looking shirt has the worst attitude and seems like she doesn’t even want to be working there.

Really unhelpful and ungrateful staff. Called (@5:50) about an exchange of shopping done 10 minutes ago. Staff member said its okay to come in before 6 and have it exchanged to right size. But when went up to the store (@5:58) and called them, staff refused to let us in. Now have to come here again from Narre Warren. Highly unprofessional customer service. I dont recommend this store to anyone. Hope the management looks into the matter.

The store looks like a tip. Can't find anything. The staff have no idea where anything is either. Needs to be grouped by size.

Great products, The worst customer service. Not just this store, it’s the whole company.

I purchased my bridesmaids dresses from Forever New and they were absolutely stunning! The dress flattered all of the girls, even though they came in completely different shapes and sizes. We bought the Marylin Wrap Dress in an emerald green colour. The fact that they have stores all over Melbourne made it so much easier for the girls to try it on with convenience. When horror struck a few days before the wedding with one of the bridesmaids alterations, we were able to find a replacement dress, even though they had been purchased nearly a year prior, and the beautiful staff at the South Wharf store heard our story and did everything in their power to help us, they even gave the new dress to us at a discounted rate. Could not recommend them enough!

Great store and amazing prices staff were friendly

After trying on a pair of pants and going to paid to be told the tag had incorrect price the store assistant said someone had changed the tag which to me didn't look like as the price tag was perfect as if it was this price and error was by who priced the pants. Disappointed she didn't offer me the price on the pants as per other retailers would have. Bad consumer experience!