Hoppers Crossing Flooring Xtra

We've had our downstairs flooring done about a year ago and had a great experience with this store. So when the time came to get our flooring re-done upstairs it was a no brainer. We met the new manager Shamila and she has been outstanding since the moment she came into our home for measurements. In terms of customer service I have never met a staff at any company that has accommodated their clients needs as much as Shamila has. No matter how fussy we were, Shamila ensured great understanding and support. She bent over backwards for us and she has always delivered. She never made a commitment that she could not keep. Very professional, easy to relate to and just knows her business inside out. We felt well looked after with Shamila!

Recently had a great Customer Service experience with FLOORING XTRA Hoppers Crossing TEAM, Barbar measured and quoted our 3 rooms, gave us a great price for heavy duty Carpet, Layers installed 8 days later, great installation job, awesome underlay, could not be happier.

One of the best customer service i have seen. Sharmila from Hoppers Crossing store is the best and amazing, you have made things happen for us when every other business said simply they cannot get the job done in the time we wanted. The moment we walked into your store we felt heard and valued. You went above and beyond to include the area manager to get things moving quickly for us. Thank you again for pulling off the carpet job for us in very short time. Very pleased with the workmanship as well. Carpet looks lovely. Best wishes.

We had our flooring for our new build installed post handover by Flooring Xtra Hoppers Crossing and we are so happy with the quality of both the Hybrid floorboards and the carpet. We were able to get much better quality products for less $ than what our builder was charging and also had a wider range of options to choose from.Anthony and Jenifer both went above and beyond to assist with our enquiries and the installers were very friendly, professional and did a remarkable job. Would highly recommend them to anyone looking to get some new floors!

Great quality work at a great price.Hoppers Flooring Xtra provided an amazing hassle free service.The measure and quote was simple and pressure free and the installers were very effieicent and courteous.

From Jenifer, to Anthony, to Derek and of course the installers, what an exceptional service they provided. The carpet looks amazing. The Team is exceptionally friendly and helpful, great customer service.The store was very helpful throughout the whole process and made sure everything ran smooth. The installation was what really stood out though. Thanks guys, I love my new carpet!!!!!

I can't thank Sharmi and the team from this store enough! I've just had hybrid flooring installed and the professional service provided by Sharmi (who was extremely helpful) and the installers was amazing. My house looks brand new. Highly recommend!!!!

We installed carpet and hybrid flooring throughout our house . Shami coordinated with us and provided a reasonable price compared to others. She was managing the project with start to the finish, very friendly service. We are delighted with the workmanship by Ryan (for hybrid) and John (carpet). Highly recommend them for anyone.

Looks good, doesn't it!Anthony & team helped with the hybrid flooring and carpeting in our new apartment. Will strongly recommend them - they helped with the right product selection, delivery & installation; the whole team was an absolute pleasure to deal with!!