Goodlife Health Clubs Coomera

Why did an instructor not show up for our 7.15am Arena this morning? Myself and a couple of diligent women showed up, It's not good enough What's worse is one of the ladies that waited with me had exactly the same experience at Bundal last week. I enjoy my time at the gym but I believe if I drag myself out of bed on my day off to put myself through pain The instructor must turn up. Now, if there was a notification I missed please disregard this post

Goodlife Coomera has everything we looked for in a Gym.The Step Class with Janet is an amazing high impact exercise, the Reform Pilates have very highly qualified instructors and the very friendly admin people (Danni) makes the experience unmissable.It all motivates a workout everyday of the week.Thank you all.

Friendly snd helpful staff. The best classes on the Gold Coast. No other gym does a better cycle class.

Parking at Coomera is a breeze.Equipment is great, even though sometimes there are some pieces out of order.Facilities are clean and well-serviced.The gym itself is well laid out and, from my perspective, I spend a lot of time doing stretches and the large open floor area is fabulous for taking the time required to do quality stretches without feeling like you're in other people's way.Always come away from the gym feeling happier for doing it.

I visited last Thursday with my friend (she premium member ) so I would like to try with zumba class ( I tried first Zuma then I wanted to join the membership) but your staff very rude toward me I really feeling terrible that day. I am not recommend to everyone any more.

Great atmosphere, equipment and staff! By far the best gym we have tried in the Gold Coast.

Very nice gym. Great friendly staff, very warm welcoming. Thank you Turgut for your support!

One of the nicest Goodlife Clubs I've been to. Initially trained here with a mate with no intention of actually joining but I have now been with them for over 18 months! Highly recommend and once you've been with them for your minimum contract period it's not difficult to opt out if circumstances change

Signed up and attended Coomera locations goodlife health club for years frequently using my membership and the crèche for my two small children. They closed the crèche and offered free cancellation to parents using the facility. In October Hannah the membership consultant manager told me I in fact hadn’t cancelled my membership but since I called up two weeks prior about the issue, I’d only have two more payments left and my membership would be cancelled. We are now end of November and I am being harassed to pay $150 and am being gaslit about not cancelling my member ship either time (July and October). Poor customer service, poor problem solving skills and poor morals and 0 care factor for your long time and loyal members. Disgusting behaviour.

I joined the gym and got offered two PT training sessions. Nothing is free, we got charged an admin fee and some other fee that “covers” the PT. Anyway I’m not new to the gym so waited for two weeks and despite the promises about being contacted by a PT few days after joining , nothing happened. I raised this with Lara several times and the response was the same “oh so sorry will definitely make sure they contact you”. Common guys, if you say something is going to be done get it done , nothing more annoying than feeling stuffed around. Lucky I’m sort of familiar with machines etc so found my place quite quick but would I have been a new person to the gym i would felt let alone to my own devices and lost. Imagine having access and not knowing what to do. Previously trained at emf for two years and staff were definitely nicer and things got done. We moved to this side of the highway and this place is convenient but such a bittersweet flavour. I told Lara that I don’t want to be contacted anymore as it has been over 3 weeks so what’s the point I’m just upset. I guess some people are just numbers where everything is smiles and good treatment while signing but then after they just give you attitude . To add up I would say 50% of members don’t use a towel and nobody cares or says anything, this is disgusting having to use a machine covered in sweat. Also I noticed that most people don’t pick up after their mess and leave machines loaded with weights without considering for the next person. Nobody from the staff is able to do walk around a and be reminding of everyday house cleaning and behaviour. I’m sure if you are working out and a member of the team comes to you in a respect way you have no tiger solution but to change your behaviour. I guess the culture other gyms have about caring for the place and being respectful for everybody else is not there . Pick up your customer service game Good Life