Carpet One

Excellent range of carpets, not seen in other stores we visited. The expertise of all of the staff, especially Jack and Lena in regards to advice, communication and service was invaluable. Russell's perfectionism in laying the carpet was amazing. A follow call was much appreciated. Highly recommended.

Spoiler alert - this is a rave review. Very happy with the result.It was a difficult job: old house, very uneven floor, a full kitchen renovation going on at the same time, all in the middle of a pandemic! And yet it all went smoothly thanks to the excellent service provided by Carpeteria.We chose a commercial-grade sheet vinyl for our kitchen and the adjoining large living area -- knowing that this material would require a high level of surface preparation and specialist skill to lay properly. Graeme, the installer, was exceptional. I feel sure that whatever the type of floor covering, he would bring the same meticulous attention to detail and craftsmanship to the project. The sales team were great too, helping us with making the right design choice and organising progress payments to suit our cash flow.Suffice to say I wouldn't hesitate to recommend this company or to use them again on another project.

Jack and his team were very helpful to me in selecting a fantastic carpet for my recent renovation. His installer was terrific, despite having to work around some of my other tradesmen during the install, he managed to do a fantastic job and I highly recommend them.

Rob went above and beyond to help us when we had to postpone carpet installation several times due to delayed settlement. Excellent quality carpets and great customer service. Warren our installer was incredible and worked tirelessly to an extremely high standard. Highly recommended!

Jack was so helpful when selecting our new carpets - very patient, thorough and full of useful information that shows how long he’s been doing what he’s doing. A true expert! Carpeteria has an excellent range and very personal service. Would definitely recommend and use them again.

I purchased carpet from this seller a few years ago (pre-Covid) and it was a positive experience. However, last week I decided to replace a rug with carpet and attended the store for a quote. The salesperson (Jackie) would not give me a fixed price for any of the items I was considering. I now have the samples at home, have chosen a product & have requested a quote. The cost is far higher than it should be, Jackie will not provide detailed costings within the quote, and she informed me that a comparable rug would cost the same. Definite GOUGING happening here.

Incredibly fast and reliable service with fantastic product. The team at Carpeteria were able to look up my previous job, order carpet and install within a 7day turnaround time. I will always use this business for carpet and flooring in the future and couldn't recommend highly enough.

My experience with Carpeteria was excellent. It is rare nowadays to meet people who have a complete and detailed understanding of carpet.Lina Mico and Jack worked closely with me to ensure that my Insurance Company replaced my damaged Wilton carpet with carpet of the same superior quality. Thankyou for your patience and expertise. The carpet layers were outstanding, Their meticulous intricate work involved hand sewing the carpet to the stairs rather than using a crude stapling method. If you want quality carpet and quality service Carpeteria is your only choice. Thankyou Lina and Jack.

Thank you to Jack and his team from Carpet One for their amazing help and advice in choosing the appropriate carpet for our needs and for the expert service in laying and delivery. Every care was taken and we are delighted with the outcome.Jenny and Myles Coolican

Top notch, professional service throughout the whole process. We had excellent advice in the showroom from Mark and Jack, were super impressed with the drawings which illustrated exactly where the joins would be and we were bowled over by Warren's perfectionism in the laying process. Our job was complex and took a number of days, yet Warren was a joy to have around and worked methodically and beautifully until the job was done, even though it exceeded the time estimated. We are normally fussy consumers and its wonderful to report that we are thrilled with the job done.