The Grand Hotel Launceston

We really enjoyed our stay at the Grand Hotel Launceston. The location is ideal with easy strolling to plenty of attractions plus on site parking. Our room was quiet and cosy with a very comfortable bed and large bathroom. The staff were friendly and helpful. Jude, the new manager introduced herself, she was keen to hear our thoughts. She said her team are working hard to make sure every element is right. We wish them all the best.

Really comfortable, quiet, well-located within walking distance of everything and great value for the price. Will definitely stay here again when in Launceston.

We are staying at The Grand Hotel for our last 5 nights of our 6 weeks in Tasmania, we are on night 3. Great location, central to everywhere, great staff, clean rooms, we love the heritage building.Jude and the team are absolutely amazing and I can’t fault them,. We had a very spacious queen room with a comfortable leather lounge, bed was very comfortable too. Crockery & cutlery were included in room. No cooking facilities, but when I asked about a microwave I was so surprised when I was told one will be brought to my room. Thrilled I could hear up home cooked food.If I could give a 10 star review I would for service, cleanliness and location.Thank you

Horrible experience...we stayed there for 3 nights, the rooms were dirty, with dust on every corner, carpets needed deep vaccuming and there were webs outside the windows. They didn't provide housekeeping for three days, didn't clean the bathrooms, didn't take out the trash and the receptionist was very rude when we asked for clean plates.It's way overpriced for the kind of service they provide.

Free parking, quiet location, spacious rooms and comfy beds. And the best is the restaurant downstairs.Sure, the hotel is not super modern, but very classy and super clean. The receptionist is friendly and very helpful.All in all, we highly enjoyed our stay and would recommend this hotel to you.

Hi,As much as I’d like to recommend this place based on the wonderful historical interior and design, I cannot.Service -Firstly, there were issues before we even got to the hotel. They took double the amount of payment from our account and we were not advised about this problem until we called after seeing the money taken out of the account. We were not advised about the accidental transaction even though they seemed to be fully aware of the situation. Since the money wasn’t refunded until we caught the issue, we are now waiting 3 business days on top of the holiday period, which has majorly inconvenienced our trip.Ammenities -Moreover, during our stay, the room was not cleaned once and the ammenities provided were not enough on the first night. When we had gone downstairs to get more during the second day, the staff were disgruntled because we had walked down at 6, which was when their reception closed.Room Condition -Rooms are well decorated and hugely spacious, but there is a lack of ventilation. Although there is a small air conditioner, there are no windows that can be opened apart from the door. However, opening the door opened our room to a host of bugs.Cannot really complain too much about the rooms themselves, but I would not touch this place with a ten foot pole due to the way they handled our situation.

I left my AirPod in this hotel on 18th December,2022. The manager, Jude Jones stated in the email she would send it to my address . Up to now, I don’t get my AirPod.I have sent a few emails to her asking if she had sent my AirPod to me, but she never replied . It is a really terrible hotel. The manager is not honest!

Room was clean and well appointed. TV did not have smart features so just free to air channels. Could not cast from phone. Coffee in room was instant coffee delivered by packet and via a pod machine. For me, would prefer Nespresso or equivalent pod machine with real coffee.

Excellent stay in a well appointed, large family room. Recent renovations have retained the historic charm and character of this stately hotel. This was the best value family stay we have had in years, and I wouldn't hesitate to recommend it to all manner of travellers.