Medscan Double Bay - Ultrasound, X-ray, CT, MRI

This was my first scan experience and I was anxious initially but was made to feel calm from the minute I walked in. The receptionist and ultrasound technician we’re both lovely and explained the process in a professional and kind manner. I would highly recommended this place to friends and family.

I meet a lot of medical professionals because of my health. It was such a pleasure going here today. Every single person I interacted with from the receptionist to the radiographer was so friendly and professional and made me feel super comfortable. Thank you!

This radiography surgery is fantastic. To start with when you walk in it’s large and clean. Very helpful efficient and knowledgeable punctual staff, spotless rooms and equipment. This would be the best radiography surgery I have visited.

These guys are fantastic, I was in and out in 15 mins for an X-ray with no appointment. Welcoming staff in spanking new premises and my doctor had the radiologists report this afternoon. Why are there not more businesses out there run like this one! Thanks and congrats.

Arrived at 1 for appointmentRadiologist not on site, wait until 1:30Scan took 20 mins but started at 1:50Waiting for hour for printing of scans only for them to not put all scans in envelopeHad to go back again!Not organised!

Booked an appointment on the phone for 12.30pm on 2/9 for ultrasound on foot and cortisone injection. Arrived for appointment to find 1) They didn't have the reservation 2) That I needed a referral just for the scan and 3) If I wanted an injection I needed to come back on a different date with another referral. They then waited for me to get a referral from my physio for the scan only to then say that they couldn't fit me in for the scan. Sweet girls at reception (not their fault). Person I booked with on the phone clearly dropped the ball.

Extremely good service from reception staff, technicians and amazing radiologist! Have been three times always Fantastic!

I visited from interstate and Medscan could not have been more accomodating. First my appointment was within a few hours of seeing my doctor. When I arrived, I was seen almost immediately and a greeted by a friendly staff member. The rooms are sparkling clean and the equipment was very modern. Before I knew it all the x rays had been taken and I waited a short while in the comfortable waiting room and was handed my x rays. It is all about the experience for me the staff made me feel right at home while all the time I was confident that they knew exactly what they were doing and were interested in making my experience there a good memory. Thank you from an interstater for making my health worries recede into the background.