Barkers Veterinary Clinic

Jane as a vet is excellent, however the rigmarole one has to go through is ridiculous. Covid rules still apply. We have two dogs so you have to ring them when you arrive, no entering the building, you are then advised they will ring you back. Mind you its August and bloody cold outside, you stand on the street outside and they call you and spend 5 or 6 minutes chatting about the dog then she comes to the door and takes your animal inside. Barkers used to be a friendly, comfortable place to take your pet, now it's a totally unpleasant experience

Jane is amazing and helps us care for our kitties in the best way. Definitely recommend!

Our experience at Barkers Veterinary Clinic 2 years ago has left me and my partner feeling disgusted and traumatised. We were initially hesitant to write this review, as we trusted Dr. Jane's judgement as a qualified vet. However, her incorrect assessment of our cat - that he needed to be euthanized after a failed desex operation - has had a lasting impact on us and we still struggle with the trauma of her recommendations.Not only did they fail to properly desex our cat, but they also recommended euthanasia based on their own assessment of our cat's behavior, which was based on metrics such the cat's behavior at the clinic and my 'body language' and 'behavior' at the clinic. While it is true that our cat likely had aggressive tendencies due to being nervous, alone, and in an unfamiliar place before its desex operation (like most cats would I can imagine), it's important to note that a qualified vet should be able to recognise and handle such cases with proper care and treatment. It's concerning that the vet used my 'body language' and 'behavior' as evidence of our cat's supposed aggression at home. To make matters even worse, they had the audacity to charge us for the consultation despite their complete failure to perform the procedure. After informing us of the failed desex operation, Dr Jane and Steven was terrible at communicating with us. They would not provide any information other than he's not okay" which was alarming for any pet owner to hear. They would constantly delay the time we could pick him up and did so multiple times. When he was eventually returned

I am very frustrated and dissatisfied with this place. I tried to book a vet appointment for my puppy. Despite the pandemic being largely under control, the clinic was still enforcing strict contactless protocols, including locking their doors and requiring appointments to be conducted over the phone. When I arrived slightly earlier at the clinic and called as instructed, the staff member who answered was extremely rude and told me to wait in my car until the actual appointment time. I was then told to drop off my puppy at the door and wait for an email with the results, instead of being able to be present during the assessment. I was very dissatisfied with this experience and would not recommend this clinic to others.I felt very talked down to by Jane.

I have been seeing Jane at Barkers Vet for several years now and am more than happy with the service, advice and care I receive for my beloved pooch. Jane’s friendly and personable manner puts me at ease every time, she is especially patient with my boy which I appreciate enormously. Jane’s sensible advice regarding diet, exercise and separation issues has also helped me many times over. I have no hesitation recommending her clinic to all.

Note: Vet is IMMUNOCOMPROMISED! My cat and partner loved her. I'd recommend to the Jane that if she's infringing on personal liberties, that she gives her customers an opportunity to understand why rather than just enforcing such strict guidelines.

Dr Jane was amazing with my little man! Thank you so much!

We are new to the area and were trying to find a local vet for our puppy to get a review on his injured paw.We got really surprised with all the COVID contactless precautions still on (when normal hospitals already have taken down most if not all of them).I got an email when booking the appointment stating'Our clinic is continuing with contactless protocols.If you are coming in for an appointment, our doors will be locked. We ask that you remain in your vehicle and call the clinic when you arrive. Please wear a mask when you bring your pet the to the door and your appointment will be conducted over the phone with the Veterinarian.'We arrived about 10 minutes before time, politely, so that we wouldn't be late. We called them once we got to a locked door as instructed, and the person that picked up was extremely rude and told us to go away to our car and that we would get called at the time of the appointment when they were ready.We received a call back a few minutes after and the vet started making questions over the phone. I thought it was a preliminary chat before the assessment.But then we were told to drop our puppy by the door and they would collect him, assessed him and do whatever they needed and then I could pick him up when they were done. She also said that I would received an email with a report of the findings.I found it very weird - so, am I not allowed to be in the room where my puppy is being assessed? Not just because I want to see how they treat my puppy but also because he obviously get more reassured with a known person there.I would not recommend this place to anyone.

I have been seeing Jane at Barkers Vet Clinic ever since she took over the practice (the previous vet was also lovely) Jane saw me through the adult to very very senior years of my beautiful cat Grace and is now trusted with the care of my doggo Summer. She is very capable, empathetic and thorough. She calmly accepts that both my pets have been absolute divas and gives great hugs when inevitable bad news has had to be delivered. Thank you so much Jane for your continued care (of pets and their humans)

It would be hard to find more dedicated, compassionate or professional veterinary service than with Jane and her crew at BVC. Three beloved pets and two decades later our fandom is undiminished. Thank you, Jane + Steve.