Macpac Adventure Hub Fountain Gate

One of my favorites stores in Casey area. They have good prices and easy to exchange the products if it is needed.. I enjoy going there.

Staff couldn't have been more. Happy to help, boni pushy sales and make an effort to see stock availability at other stores.There are 2 stores at Fountain Gate with a small store inside Westfield. I needed the larger store and am pleased it's on the outside with easy parking.

Many thanks to Emma for going above and beyond in assisting me in purchasing a puffer jacket for my wife. Friendly and helpful service.

I visited this place a couple of times. Once to purchase a jacket and another time to exchange a jacket that I bought online. Both the times the transactions were smooth. Buying new a jacket is an easier one obviously, but the saleswoman spent some time to explain various types of downs, which range is a good choice for the intended use and pricing etc. But also the exchange was seamless. I went to the store taking the jacket that I received from online purchase which too big for me. The salesman immediately showed me the right size that should fit me and also showed a couple of other comparable options if I might change my choice. I stuck to the same one with a smaller size and the exchange took less than 2 minutes. Very courteous and friendly staff. Store has many options and most of the sizes, so if you are looking for down jackets or sort of stuff, you can't go wrong with this place.

Have been a long term customer of this store, however last week I walked in to purchase the Suunto 9 ....some young ladies came to assist me.....then I was referred to the older gentleman who wasn't particularly helpful....he wanted to sell me the display model that they had ....for the same price...Apparently this model was not in stock, and that is where the customer service or lack of .....ended.He couldn't be bothered to help find me the Suunto 9 or something equivalent.That's ok ....I purchased the Garmin Fenix 9 pro elsewhere where the staff were rather helpful...

Good all round camping supplies place, friendly and helpful staff.

Always impressed with the customer service, prices and product range when I come here, it’s so much of an improvement over the original Rays Outdoors store even though that place was great too. Made a visit today looking for a travel backpack and was helped by a lady who really knew her stuff despite the relatively unknown brand I was enquiring about. Answered every question I had and even provided more insight which was super helpful. Couldn’t recommend this place enough, will always come here for my outdoor needs!

James was super helpful and very knowledgable. We bought a camping tent and a mattress from Macpac after looking at a couple other places. Good prices. Happy with the service provided.

Sensational, large store with a huge range of stock and really helpful, knowledgeable staff. Good prices are a bonus. And you can park right outside the store.

Great range of camping and outdoor gear. Friendly and helpful staff on hand to assist you with your purchase or just with good knowledgeable advice. Easy parking. Store was clean and easy to maneuver with most items grouped in commodities with a good selection to choose from.