SwiftHero

This is a fantastic service. Plumber was helpful making sure he could actually help me with my dishwasher issue on the phone first, then turned up ON TIME and fixed the problem. Highly recommend.

Sent a request for a job to be done today between 12-2pm. We had a handyman accept the job however couldn’t give us a time frame and just said he would be around later in the afternoon. We asked if he could come at the time originally requested. He then said he will see if he can shuffle things around and give us a call. 2pm came around and we never heard from him so we sent him another txt and asked if he was coming. He said the earliest he could get there was 4.30pm. We had to leave our house by 430pm hence why we asked for a 12-2pm slot. The job was a basic de assemble of a queen bed with drawers which would have taken no more than an hour. We were very unimpressed with this service. Firstly, why did the handyman accept the job if he could not arrive within the requested time frame? Secondly he did not even follow up with us when 2pm came, so we had to chase him up. Thirdly he asked when we would be returning in the evening, implying he could come then. If that was an option we would have selected that time frame! Very unprofessional service, and the back and forth txt messages also highly unprofessional and time consuming. Will not be using this service again and will not be recommending to anyone else either.

Joe came over yesterday to put a picture above my stairs ‘, he did a brilliant job, really nice guy. Will definitely be using them again. Thanks guys! Lucy