Community Care Chemist - Bellarine Village

The staff have been absolutely lovely every time I’ve visited. They show kindness and compassion; are happy to answer your questions; and feel very genuine in their customer service.

The service here is always fast and the people are lovely, especially Bryce he’s full of knowledge and very kind. Deserves a pay rise !

I am appalled at the service I received from the female pharmacist in charge today, I was refused a replacement ventolin, that was faulty, & that the company that made them said via phone I needed to get a replacement from the chemist I bought it from..I left crying all due to the fact that there is 'too much paperwork' & 'has no authority to replace it'..I suffer from bad lung disease & need my inhaler every hr, I will be calling the owner to put in a formal complaint , I was shocked & outraged, why not just replace the pump & make the customer happy, but no she has made this a bigger problem now, its the principal of the fact & not being compassionate..disgraceful, shocking customer service

Today I witnessed such kind, professional assistance by staff to a lady suffering confusion. Such compassion & care was incredibly heart warming.

Best customer service here