Michael Hill Innaloo

very rude staff. she seemed very disinterested and very dismissive. she didn't take my needs into consideration and tried selling me something i didn't even want and not what i came in looking for.

I went to Michael Hill Innaloo, I met Chris who made me feel welcome, being a regular Michael Hill Customer I asked her if she knew anywhere I could get a chain necklace fixed? Chris immediately got her tool box out and fixed my chain. Chris gives excellent customer service, she gave me information regarding other things I needed to know as I have recently moved to Scarborough from Busselton. I can highly recommend Michael Hill and Chris who will look after you and you will definitely enjoy the shopping experience! Thank you Chris for a wonderful experience today, you made my day. Kind Regards Arlene Clarke

Fantastic service. Very friendly. Super patient. The staff even went out of their way to get me a coffee from the cafe across from their store. Highly recommend.

I bought a ring here here once, and i say once , only. I bought a cheap 1k ring and got cheap 1k service.Lets faced it MH is the fast-food of jewelry stores, generally selling lower end bling.Some of the young female staff could get a lesson in manners, snotty nosed brats earning KFC style wages acting like semi-racist prima donas wearing their 12k gold coated bling.Well done girls for making my partner feel like sheet, looking down on her cause she was Asian, but u all acted a bit different when the white male with suit walked in. The manager was nice tho...You failed yr customer. Never ever againAnd u know that old saying, a happy customer tells 1 person and the unhappy customer tells 10. Bonn voyage girls

This is the second time I went to Michael Hill (the other place gave me great service) but this place is not the best. I took my friend to get her a pair of earrings. They ask if we want to buy gold, but when I said I need silver, they said, “Sorry, we don’t have it” with the attitude like she don’t want us to be there.

They were very understanding and good quick service. They fixed a bracelet that had memories attached to it

The staff are always lovely but I've never really thought to write a review until I purchased my diamond solitaire pendant last week from Bryce. What a lovely young man. Did all the right things and made me feel like a valued customer. Hold onto him MHJ Innaloo, he's gorgeous.

Really loved the customer service I received, I was served by Georgia and she was very nice. I would come back here to buy more jewellery.

The staff in this store are wonderful!! So friendly and helpful each time I visit from the day we purchased our rings, through each diamond check and rhodium plating. Always met with a smile and friendly chat while they organise what I need. Thanks all!!

Chris was really helpful, no pushy at all, bought an engagement ring to propose, was afraid cant make it on time because it had to be resized, but then it came after only a week. Really recommend Michael Hill Innaloo!