Bannisters Port Stephens

Loved our stay for the long weekend. Food at Julio's and Rick Stein's was great. Loved the heated pool making this a great spot even with the chilly mornings

Hotel location is great. View from the ocean deck top level room is spectacular. Pool is amazing. However, the service is worse than a cheap motel. The staff lack basic etiquette and appear cold. The room service doesn't seem to be doing their job property as evident from pests and lack of cleanliness in the room. Upon complaining to the manager, recieved a template response. Overall, it's a glorified motel in a great location, apparently being justified with a 5 star price tag.

Friendly greeting with champagne on arrival for our Christmas package stay. Helpful staff with bags and explaining all amenities. Good variety of dining options from Rick Steins Seafood Restaurant, Cheeky Dog Bar (pet friendly)and Julio's Mexican restaurant by the heated infinity pool. No designated parking so a bit hit and miss to get a park near your room. Garden room has nice little tiled area at the rear. Great for morning coffee or afternoon drinks watching the kookaburras and lorrikeets.Beautiful Christmas gifts waiting for us made the holiday just that little bit more special. Christmas day lunch at Rick Steins is a great way to celebrate.

I visited Cheeky dog hotel on the ground floor, I absolutely love this hotel.Unbelievabley such a friendly place to visit and eat.Very comfortable furniture.Pretty impressive venue.Dog friendly, doggies everywhere, doggy treats on the bar are free.Family friendly, children everywhere.Best atmosphere ever.The food is just amazing, yummy.Prices are very moderate.Lovely views of Salamander Bay.Don't forget to look for the resident Koala.

The highlights are the buffet breakfast. The relaxing pool, the Rick Stein restaurant and the staff are fantastic. And the rooms are all very presentable. The Julios Mexican restaurant could have been a lot better. Food had a limited amount of taste to it. Overall, it is a great place to unwind and relax. Would recommend.

A wonderful experience, both staff and service are exceptional. The entire hotel including grounds and pool had incredible attention to detail. There was a great variety of food and the quality was outstanding. Will definitely come back and highlyrecommend.

Really accommodating staff, pet friendly restaurants for mexican and brekky, close to the beach. Clean rooms and bathroom, water pressure was a bit weak.

Good size room surrounded by nature. Great ocean views from poolside area - perfect location to chill and enjoy a cocktail. Very friendly staff. Breakfast at Steins restaurant was very good. I highly recommend a stay here.

Our stay here was nothing short of amazing. We have never received such exceptional service from any other hotel..ever!The warm welcome and customer service when we first arrived, was above and beyond what we ever expected and the staff were so incredibly helpful, nothing at all was to much trouble.The rooms are beautiful, perfect for our 8 night stay and with a beautiful view of the gardens. The pool area is a huge highlight of the hotel and the views from this area are incredible. We spent multiple afternoons here, drinking the delicious cocktails, eating small plates of food from the Julio’s menu. It was the perfect relax spot to read a book, take in the views and really unwind.The 3 restaurants on site make dining super convenient and with a good variety of options to choose from. The corn ribs from Julio’s are an absolute must try!There is truly nothing we can fault about our stay or the hotel and we are already planning our next trip here.Thank you so very much to all the staff at Bannisters for making our first holiday in 4 years, the most memorable and perfect experience we could ever have asked for. Truly exceptional and second to none.