Clifton Hill Dermatology

Highly recommend Clifton Hill Dermatology. I finally made an appointment to get some spots checked out that had been bothering me for a while. Karen was so thorough and carefully talked me through everything she did. The nurse (Courtney, I think?) was great as well. I also really liked the people at reception. I left my appointment with a weight lifted from my shoulders!

They refused to give me even a ballpark idea of cost for a very basic, standard and straightforward procedure (basically the equivalent of getting a wart burned off) without first paying $280 to see one of their doctors - or even to send a quick email to the doctors to clarify procedure costs when I enquired...and this even though I have already been correctly diagnosed and confirmed by two separate doctors including a GP and a dermatologist.Basically they just want to milk you for all the cash they can and aren't interested in doing something as simple as sending a quick email or asking a quick question to answer a basic query when they don't know the answer themselves (ie basic customer service). If you actually want people who care and want to look after you, go somewhere else.

Highly recommend this clinic! Dr Karen Wolfowitz is so kind and thorough. Happy to answer any and all questions. Admin and nurses are always polite and considerate. I have attended this clinic for 23 years and can't recommend them enough.

Dr Karin Wolfowitz and her amazing team are the most professional medical group you could ever ask for. Dr Karin is extremely thorough and I feel very safe in her hands, having previously had melanoma. I had been to another dermatologist prior to seeing Karin and there is no comparison. I waited a year to see Karin and it was well worth the wait; would not ever see another dermatologist again. The front staff and nurses are so friendly and go out of their way to make you feel welcome and comfortable. Cannot thank them enough. I have been a health professional for 33 years and can reassure you that you will get no better service or care than here. Highly recommend.

Go no further than Karin and her team! Professional, very caring and Karin is incredibly thorough ... explains everything. Nurse's are amazing and also front staff : ). Thank you for a very relaxed experience, I will be back.

I was referred to this clinic by my trusted family doctor and while the first suggested treatments worked well unfortunately I did not feel supported or listened to by the dermatologist. I was constantly rushed and told differing information at both appointments. Both appointments have also been delayed 30-40 min, which is especially poor during COVID lockdown when we are trying to minimise community interaction. Once I was actually seen by the doctor the initial consultation and the follow up appointment both lasted less than ten minutes. At neither appointments was I offered an explanation or apology for the considerable delay. Despite waiting for forty minutes to be seen at my follow-up appointment, I only had roughly five minutes with my doctor, who had stood up and was opening the door before I had even finished asking my (non-intended) last question. The doctor specifically did not seem as interested in answering my questions as she did in getting me out of the room. Despite the treatments working I will not be returning to this clinic for any further treatment because of the really poor bedside manner and abrupt and short appointments. I will be relaying my experience back to my family doctor and do not recommend this clinic to anyone else.

Was not seen until 45 minutes after appointment time, no explanation. Very brief examination (thorough, but quick), not much explanation or advice given, suggested seeing me again in 9 months rather than a year because of the referral not because of a clinical reason. Very expensive $240 for less than 10 mins with doc and nurse. Felt very rushed through. Wouldn't recommend this clinic. Felt like a money making machine. Rooms are poorly designed with no curtain around the bed and a sliding door that opens to the hallway. Could be a much better experience with some simple fixes and better communication/customer service.

Would not recommend for people of colour especially those with acne!I have never written a google review before, but no one deserves to go through this. Here are 3 reasons why I was utterly disappointed.1) Lack of clarity of the treatments: It wasn't until 3 appointments (8 months later) when confronted with questions that I was finally told that their clinic does not have the equipment required to do laser treatments on people of colour.2) Options weren't given: the dermatologist never gave me any options as to how I can effectively treat my scarring. By my 3rd appointment I had decided to take matters into my own hands and researched potential treatments, so I came prepared with questions, it was only when I pushed for answers by asking lots of questions, that I was finally given some options.3) Poor service: For all of my appointments the wait was up to (or more) than an hour, only to be rushed out within 10 minutes! There was no questions asked about my skin's history, no options given. The dermatologist did not make the slightest effort to get to know her client who had waited 4 months and is paying over $200 to see her! In the first two appointments I was scared to vocalise, so I left feeling uneasy. At my 3rd appointment I stood my ground and asked all my questions (even still less than 15mins), but it was very clear that they was trying to rush me out.I have edited this post on 19/1/21 to remove the name of the dermatologist, because I appreciate that upon seeing this review they took time to call, apologise and try to rectify the situation.

I'm still waiting on results from this clinic, I desperately need to see a dermatologist and this was the only clinic that could see me so quickly now I know why in saying that I was changed $265 for a maximum of 8 minutes appointment she looked at my skin for maybe 15 seconds and all I got was a referral to have a blood test I have hives all over my body, at no point did I feel reassured in anyway honestly I just don't know how to get help anymore how are these people even qualified I've never felt so ripped off the money doesn't matter when you are receiving a service and feel satisfied that this person is doing all they can to help!!!!So disappointed.

Medical checks can be daunting, brings a lot of relief when you feel you're in good hands. Dr Perez was thorough with examination and personal and patient with explanations. I can understand why on occasion clients need to wait a little; the time taken to do a good job can be unpredictable. Seems the team here prioritise thoroughness over speed :) Staff were warm and friendly. Excellent practice all round, highly recommend.