NGroup Priority One Pty Ltd

Never use Priority One.Had a hole in my water pipe, as on tank water a.priority to get it repaired ASAP. Said someone will be there between 2-4 and will call first. No call. Rang and they said someone there tomorrow. Told them, you let me down, don't bother. 5 days latter Text Message, cannot make tomorrow, can do the next day. ABSOLUTELY HOPELESS.

beware these guys price gouge by marking up parts at %50 of retail price, as well as charging full call out and hourly rates. in my case the mark up represent about $600, for simply supply the part- fault diagnosis and repair is charged separately.needless to say they were shy about giving full quote break down and only told me they mark up by 50% after i advised i had checked prices with Daikin.

Could not fault the gentleman that came out and gave us plumbing advice. His knowledge and advice was spot on. Was on time. So impressed with the service and skill of Priority One. Would recommend and use again.

Asked them to repair automated gate- nightmare.Extremely shoddy workmanship, poor outcome, I am now sourcing a company to replace the whole thing.No back up, no follow through, way more expensive than quote and guess what- after numerous calls the gate is still not working!Extremely poor , absolutely no due diligence, no testing of emergency back up if power fails - which it did and gates were stuck.Do NOT use this companyI have given 1 star as that was the minimum, they deserve minus 5.

Don't know why I have not given this company a review in the past. We've been using them for years - both commercially and domestically. This company genuinely provides a 24/7 service. The professionalism of their tradesmen and customer service people cannot be faulted. Their follow up is impeccable - e.g. if the exact part for an emergency fix is not available they will do their absolute best to keep the business functioning and, then, without any reminder or prompt, they will source the correct part and make contact with the customer to finish the job. In hospitality breakdowns (refrigerators / freezers / ovens / ice machines / etc.) tend to break down during the busy weekend and night hours - N Group....a bit like a super hero ....swoops to the rescue.

I manage several properties and over the busy Xmas/Jan period Priority One have been very responsive with the many electrical problems that we have come up against at the properties. They have attended very quickly and communicated the issues promptly. We have been really happy with their service.

Finest of trade professionals. Their wealth of knowledge, efficiency and level of service continues to impress. Many thanks to Mark and all the team.

From the outset the PriorityOne team, recommended highly by another supplier, took a cost-effective problem-solving approach to providing options for our failed ducted domestic heating and airconditioning system. Diagnostic site visits produced tailored energy efficient options and were supported by timely, accurate and succinct responses to my several questions. At no time did I feel I was being over sold on inappropriate equipment. Having decided on a system, the planning and execution of the installation was thorough. This included the coordination of activities with another heating appliance supplier so that there was minimal disruption to our household. The installation team was efficient, friendly and clearly knew what they were doing. Overall a very positive experience has provided us with a system that is superior in performance, has reduced the AC noise level, and is much more energy efficient. Absolutely confident in recommending this team to my friends.

Last weekend I had the power go out my holiday house. I googled 24/7 electrician, Mornington peninsula and Priority One came up. I gave them a call and their 24 hour on call electrician came out to my house and had my power back on within 45 minutes! I cant recommend these boys enough. Without their service we would not have enjoyed our weekend away. I will definitely be recommending Priority One Trade Services to all of my friends.

The guys at Priority One are an awesome team to deal with. I have used them a few times now for both my business and home. Reliable, knowledgeable, courteous and most importantly they are professional licensed electricians that stand behind there work. Highly recommended for all your electrical needs!