Forty Winks Munno Para

Lisa and all the staff were very knowlegeable and helpful. Lisa gave us her time, listening to our sleep issues and answering our many questions over several weeks. Our Silent Partner hybrid bed had a satisfaction guarantee and we needed to swap from plush to firm and LIsa organized this efficiently with the company. Great communication and delivery service.

Ingrid was our sales person and helped us to pick out the perfect mattress and pillows. We were difficult customers with complex needs. She was patient, knowledgeable and spent the time to ensure we purchased a quality mattress to met our health requirements, within our budget. Ingrid went above and beyond to provide great service during our visit today, she is an asset to the Forty Winks team!! I would recommend giving her an incentive to stay with your organisation because a person like Ingrid would certainly be sought after by others!

Excellent quality products definitely recommend buying from this store customer service was excellent

Went in to look for new mattress and left very happy. The service was great and Lisa made every effort to meet our needs. First time we have used a test bed and from the result we found exactly what met our needs.We would highly recommend this store to anyone and will be making it our store of choice in future. Prices were also excellent and very competitive.

Fantastic service. Looked around but went straight back for the reliable help we needed.

Extremely friendly and helpful staff, great advice. Bought a bed base for our son, delivery was next day. Price was very reasonable, will shop here again when looking for beds or mattresses.

Looking for a mattress. Was asked to have a computer find which bed was suitable for us..we had to lie on this bed and get assessed .. after lying on sooo many beds.. got sick of this as we only wanted to buy a mattress after all. Never to say we didn't buy one they were too expensive.. when they finally showed the prices. Way above what we wanted to pay. Won't shop there again

At first I was pleased with the service as I was choosing my bed and mattress but was very disappointed when it came to the delivery. They said it wouldn't be delivered until I paid the full amount which I did well in advance but the expected delivery date of my furniture came and went without a peep from them. I called a few days later only to be told I would be called back shortly which didn't happen. Eventually I found out things didn't go so smoothly but a phone call back when I expected it even if there was no news, just to tell me what was going on would have been nice. I was given a delivery date but that day came with no word again so I rang only to be told there was a mistake and it wasn't going to be delivered when I expected. I get mistakes happen but to not call me back and have the poor delivery guy ring a potentially angry customer when it was your mistake was very poor. I don't remember his name but the delivery guy was great, very polite and apologetic.I'm very disappointed with my experience and will not be shopping there again. I do not agree with the payment before delivery which I was not informed about upon purchase. It's all well and fine you get your money but you took your sweet time getting my furniture to me. Not a care for the fact that I spent thousands of dollars at the store and should be informed of my purchase date. Not enough communication. Customers need communication and updates not to be left in the dark waiting for some random day. I get better service from online stores. Very disappointed. Will not be shopping here again and would discourage others from shopping there as well.

Went to store to do research on mattresses for son & his wife, who has chronic back/joint problems. Brad listened carefully and then directed me to the Tempur brand explaining all about what this mattress offers. Left very impressed with all of the information and when son & his wife went to store to try, they laid on the Test bed which confirmed the mattress they needed. Brad was excellent, not giving the 'hard sell' but rather offering clear information on other mattress types (sold by competitors) as well as the Tempur brand. They too got the feeling that the staff in Forty Winks MP were honest and dedicated to provide the best service and product for the customer and so decided not to traipse around to other stores and purchased the mattress.

Extremely happy with our purchase. Dave was fantastic, took us through the matching process, showed us a range of options explaining the differences and pros and cons of each. His knowledge was impeccable and he was not forceful at all. After showing us through he then left us alone to lie and try and find out the one we liked most. When we were ready with our selection he completed the sales process quickly and efficiently including delivery.The only reason it’s not 5 star was a slight hiccup with the delivery however, it was remedied same day and Dave personally came and delivered. Fantastic experience would definitely recommend