Brighton Land Rover

Attended today with no appointment as my Land Rover was showing that the coolant level was low. I was greeted by Courtney when I attended who was absolutely amazing and very professional! Thank you Courtney for the great service!

The staff at Brighton Landrover went above and beyond to sort out a fairly major issue. They continually kept in contact throughout the entire process and were open and honest in their feedback. We felt as though they were working with us rather than against and it was a really great outcome!! Thanks guys!

I don't normally go out of my way to write a review but had to share my dismal encounters with the service department. They have total disregard to the Land Rover Brand and should NOT represent them as they are tarnishing the brand. The SERVICE DEPARTMENT is a total circus. Obviously they are more interested in the money they charge you than the service provided. Charging you for a windscreen wiper that doesn't get replaced, key cover and battery that was not replaced, replacing a windscreen but not the rubber trim. Not only did they not replace the pillar with the rubber trim, they broke mine by breaking the bottom mount and still stuck it back on without letting me know. Photos show the missing bottom bracket. Rubber trim becomes loose flapping in the wind, and their reply was that it's due to the age of the vehicle. Seriously a 7year old evoke and after you replaced the windscreen it's quite normal for the rubber trim to come loose. No interest in correcting the issue, only interested in charging for a new trim. I'm totally flabbergasted that land rover build their vehicles to fall apart after 7 years especially when their service guys pulled them off to replace the windscreen.Their customer support for their client is not their issue which leaves me wondering if the items we can't see are actually getting serviced or replaced. Will be looking for another land rover service dealer for my future services

I just bought my Jaguar SVR from Brighton Land Rover and I experienced the best service ever, second to none. The team Patrick and Mel was amazing. They are very knowledgeable and also very helpful. Anything I needed help with they got back to me very promptly. I would recommend the Team at Brighton Land Rover to anyone! Thank you guys ! You’ve done an amazing job. Keep up the good work! Cheers!

I had my first service at Brighton Land Rover today (14 July 2022). Hands down the best service I have ever had from any dealership. Harley, the Service Manager, and his crew, went above & beyond" to make me feel valued and find & fix the (relatively minor) issues. Such a friendly team too.This sort of completes a circle... I bought my Range Rover Sport there 12 months ago and that also was a pleasure. Best car buying experience I have ever had. Patrick Roberts

It is with great regret that I write this review.The absolute lack of customer service shown by this dealership is extremely disappointing. As a local from the area, my car was serviced a matter of weeks ago and is now displaying warning lights.Needing my car over the weekend for work, I called Brighton Landrover on a Friday and they were of absolutely zero assistance. The complete disregard of a customer in need was evident by their absolute unwillingness to assist in any way. Simply telling me to “get the car towed, we’ll look at it next week and no we don’t have any loan cars”.I will be buying my next Landrover and servicing it at a dealership who actually cares about a it’s customers.Would give zero starts if I could.

Very professional and friendly service by Patrick, he answered all of our questions and we were really pleased to purchase our new vehicle from him.

Yesterday we had our Range Rover serviced staff very nice. BUT this morning went to use the wipers that were replaced and they are not fitted properly. Again every time we service the car I need to bring it back. Last time camera's not fixed , software issues. I am very disappointed and I will never be purchasing another Range Rover. Despite all the promises that get made when you purchase and spend over $160k you get the worst service experience. Pick up your game, check the vehicles before you hand them over to the customer. NOT hard to spend 5 mins to check that everything works. So I need to try fix it in the RAIN and I am not happy not one bit.

The most enjoyable experience I've had purchasing a vehicle in my 45 years of driving. The presentation of the vehicle at delivery of was exceptional. Patrick really did make made the entire buying process a pleasurable experience. I don't normally write reviews but the whole team at Brighton were friendly, knowledgeable and professional.