R.H Freight & Customs Brokers Pty Ltd

I used the services of R.H Freight as attached, apparently the factory was contacted by the shipper the pallet was a little loose and I was charged 30 RMB for extra tape on my pallet of goods, 30 RMB is approximately $5.00 AUD, R.H Freight charged me $719.14 AUD. I called R.H freight 2 times and ask why? I could not get a honest answer and both times were a different answer, I then emailed as there is no evidence over a phone call as shown via the email, 'Why didn't you contact me at the time'.I called a broker at Brisbane after emailing them as attached and the first thing he said was 'You have been ripped off'. I was in China myself, at the factory I paid extra to have sheets of ply board encased around the pallet screwed into framing then shrink wrapped, I also drove to Port of Brisbane to pick up my goods on arrival, the pallet was exactly the same as it was when it left the factory in China, there was no extra tape wrapped around the pallet, also R'H Freight was supposed to organise the truck to have a forklift on pickup at factory in China.

So I tried these services on me hairline and to be honest fellas, it did a beauty and the missus isn't leaving me now. Cheers lads.

Jessica D has been an absolute god send!I can not recommend her and RH Freight enough!Thankyou for all of your help :)

The Best Custom Freight Clearence, Forwarding Company I Have Ever Dealt In Sydney Australia For Last 27 Years. both The Owner Ramzy & General manager, Steve Are Exceptional & Get The Job Done In Quick & Professional Manner. on Scale Of One to Ten ( ten Being The Best) This Company Gets 20. IT IS Full Of Integrity , Honesty, Hard Work & Professionalism.