Cash Converters Bunbury

The staff are rude as well as the manager! Very arrogant, not helpful at all! I have stuff on loan which I will be getting out but I will never go back to this place? I know the other owner passed away a while back but they were such a better company before that, the staff were better and way more helpful than this pathetic lot.

When we walked in the only employee around was a girl sitting there on her phone. We were looking for a guitar and the only one that really fit me was priced at $375 despite being in terrible shape. That didn’t seem right whatsoever so we looked up the same model and (giving cashies the benefit of the doubt) it’s retail price was listed at $375-$400. We mentioned that and this girl had the nerve to say ‘Looks pretty new to me.’ It had dents all over it though like?? You can’t blatantly lie to our faces about the quality when the item is right in front of me. We ended up just leaving and going to JB Hifi next door where we got a brand new guitar for half the price. Ridiculous.

bought a subwoofer from here. once i got home i did an ohms test on it and turns out it was blown. when i brought it back the big guy behind the counter was so rude, he didn’t wanna take it back and was saying i blew it up. would not recommend shopping here. they over charge their products and when trying to get a refund for something that is already broken when you buy it they blame it on you. when he finally gave me my money back he slammed it down on the counter. how about don’t sell blown subwoofers in the first place and learn some customer service.

I purchases a wine frigde.It does not make as cold as it should and makes a noise when running. I called up to return it after 4 days and they informed me i will not get a refund because it is noisy. The product came wilth a 90 day gaurantee as adverrised via Gumtree.I will not buy anything from them.

Very arrogant. Tried to fool me into thinking my product was the amerian value was ours. I did my research, you should to before going there to sell.

As a first time buyer of roof racks, was hoping to have some assistance with seeing if it would work with my car parked outside. Staff refused, simply said, 'it's not my job.' True, but I'm also not going to buy something if I don't know if it works.

Went there at 4:30pm on a sat, they were closed! The sign on the door says they close at 5pm. I tried calling the number and no one answered and no option to leave a msg. Useless.

Very fussy. If the product you’re looking to sell isn’t in ‘perfect shape’ they’ll reject you.They do not give you full price of what your product is worth.Mobile phones have to be in tip top shape, can’t have one little scratch at all.Just, to me, seems a little bit of a stupid business to have if you’re THAT fussy.Don’t recommend going here, plus the men that work there aren’t very nice, they’re very rude and pushy.They also only gave me $10 for a Nintendo.If you can, avoid going here at all costs, this company isn’t at all what they preach

The staff were arrogant and impersonal. The prices were high and the staff also lied about the length of warranty on electrical goods, saying originally that there was 90 days warranty until we tried returning the broken goods, at which point they said it was only a 7 day warranty.

Staffs were very rude n disrespectful. I went into to buy a DVD player and when we ask for them to test it the girl wasn't willing to do it telling us that there was a 30 days warranty on the product. She eventually did the test n we took it home n try it and it didn't work with the CD movie we put in so we took it back. The guy tested our disc and it didn't work properly n said it was a regional problem but it wasn't. They then tested it on one of there Blue Ray movie n it didn't really work properly so they agreed to refund us but when he gave our disc back he kinda threw it at us.