OPTIMIND Patterson Lakes

There is no information retention within the administration department at OPTIMIND, it almost seems as if they delete any email they receive. They demand payments from me personally despite the fact I went through the process to setup my payments through my families TAC claim (using their own form mind you!). They lost access" to those files apparently and the person originally setting me up "forgot to do the TAC payment portal".I have personally had a case worker from a Victims assistance programs aiding me in this.. yet OPTIMIND also "lost" her email. My case worker has gone so far as to organise extra funds from her own program to get this payed quick so this can all end because theyre doggedly pursuing me with phone calls!THEY CALLED ME 5 MONTHS LATER DEMANDING PAYMENT FOR TWO CONSULTS THAT HAD BEEN PAYED. DO NOT GO ANYWHERE NEAR OPTIMIND. THEY HAD LOST ALL EMAIL CORRESPONDENCES ONCE AGAIN."