Animal Welfare League Queensland Ipswich Community Vet Clinic

We took our very sick little dog to this clinic after receiving very average treatment at our regular vet. Their care and consideration was outstanding. The vet who looked after our little family member, went to no end of trouble explaining the situation with great compassion for both our little dog and myself. I think the vet spent two hours with me explaining likely outcomes and options with great honesty and as it turned out great accuracy. I came away feeling that I was her only client.We lost our little dog, she had to be euthanased and this was carried out with the same care we had always received.Nine months later and we have just adopted another little dog, not as a replacement, nothing could replace that little dog, but to try to fill the void. Needless to say I will be taking this little one to the same caring place even though it is a considerable distance from my home.Regarding their charges, I believe they are more than competitive with other vets.

Not overly impressed with the vet, she was rude and arrogant. I requested worming got done and was given tablets, yet nothing was given for heartworm which is standard for my furbabies to be given, which I advised her, however was ignored.I now have to go back to the original vet clinic for heartworm to be done. My kids have had an allergic reaction to something in the yard, and have lumps on their chests however this issue was not dealt with to a normal standard.Would not go back here again.

Took my cat in twice, she saw two different vets (it was over a weeks wait to see the original vet), got totally different answers to what was wrong with her, her medications werent measured out correctly. On second visit a staff member wandered out from back, didnt shut door, a large unrestrained dog followed her out into waiting area. I asked her to restrain it but she ignored me. Was charged for follow up appt., other vets i queried did follow up for free. Thought I'd support a not for profit organisation but never again. Very dissappointed.

We have a great experience with the care of our dog. Vets love pets, really want to help. Always constructively and in essence. Thanks! ❤️

I can’t thank AWL Ipswich enough. My darling dog was attacked by another dog and left with her tail barely hanging by a thread. The emergency vet quoted me for 3k which I could not afford. Coming to AWL they did the whole operation for under $600 including new stitches in her neck and 3 free check ups. Thank you guys so much!

I went to animal welfare, because my cat needed a scan,it was cheaper i will admit,it turned out my cat needed antibiotics,as he's organs were inflamed, suspect it was from the gum disease,he didn't have many teeth left, after the house call vet took out most of he's teeth,to help with inflammation,he was also on steroids, animal welfare took the rest just last week,my boy started to spasm,when he would try to eat,so I tried syringe feeding him,as he was a small boy,I did try to encourage him to eat,but when he did he would then spasm,I had to go in Wednesday this week, to get he's pain patch off, however I had removed it not realising that it was a pain patch, I was not told this,I did not appreciate on how I was spoken to, by the vet that saw us, because I removed it,when I wasn't informed that he was wearing a pain patch, I questioned in a manner,where I was being made out to be sadistic or something of that nature, and wanted to keep him in pain,if that was the case,I wouldn't have taken him to the emergency vet service at Jindalee a day or so later, to get looked at,and have another one put on,My little panther meant the world to me,the vet said,that the spams could be because he didn't have teeth anymore, and needed to figure out another way to eat,she asked me if I had been giving he's meds, I did she said have you thought of a pill popper, demonstrating with my boy,she said I will just test him on some tin food we have,then returned to tell me,bad news, she suspected he's jaw was fractured,she said it could have been caused it by syringe feeding him, even though I was super gentle,or he could have moved he's jaw wrong,I do question if she made it worse when she entered pill popper in he's mouth?,she took an x-ray to see if it could be fixed, I wasn't charged for it,she came back and said, nothing could be done, there was nothing left, that she could rewire he's jaw together with,so I was put on the spot,to make the decision,I wanted to hug him before he slipped into the deep sleep,but it was like my request was being ignored,I had my boy on my lap, when I had to say goodbye, because of course I would never allow him to be in pain,the vet was very insensitive, when I brought him in, also,I broke down yes, I had alot going on, however my boy was my light in the darkness,which is why I broke down,weeks I was trying to get him to good health to be strong enough for he's operation,I was afraid of losing him, but had to say goodbye anyway, I'm not saying all the staff are like this I don't want anyone experiencing what I did,just becareful.

As far as Vets go I cannot fault AWLQ. Their staff are always so lovely and helpful ( even when I’m stressing about my dog) and nothing seems to be too much for them. I’ve had several really bad experiences at other vets and am always skeptical about the level of care my pooch gets, but not here, my dog actually likes going here and she hates everyone!!! Thanks AWLQ for all your hard work!!And Calista, you are the pick of the bunch!! Legend!!!

Would like to show my sincere appreciation to the team of Animal Welfare of Tiger Street, Ipswich, QLD. The service received was a 360 turn around from the service experienced at Animal Welfare, Logan.My rescue dog Nipsey is my family and she fills my heart with joy. She not only helps me in the home office, writing books, she helps me cope in a world of so many uncertainties.So from me to the team of Animal Welfare. THANK YOU for looking after my Nipsey.

Very disappointed with the response to an emergency. AWL are our regular vet and the vets love our beautiful Staffy, so it was only natural that we called them when we suspected that our boy had been bitten by a snake. They apparently had no time available as they had already had a snake bite case in the morning. I couldn't believe that they could turn away a dying animal. Their recommendation was to go to an emergency service in Jindalee from Ipswich. I asked if we had emergency vet services in Ipswich and they couldn't tell me. I hung up and googled emergency vets in Ipswich and went to Booval vet hospital which was a further 10 minute drive from our home. We lost our beautiful boy today as he deteriorated very quickly and who knows that extra time might have been all that we needed to be able to save him. We are devastated and heart broken and the reception staff at AWL did not seem to care.

Haven't had a good experience with AWLQ in regards to payment or service. Received NO invoice arranged payment threw they credit agency still haven't collected payment even thou informed, keep saying Computers are down at the moment"