Fantastic Furniture

In January I ordered a double bed package and mattress and a king mattress well over $2500. Paid the delivery fee was told 7 weeks for delivery. I arranged last week to have it delivered on March 15 only to be told the king mattress isn't there still and at least another 3 week wait! I asked for the double bed package to be delivered as it's for daughters birthday. Was told no have to wait for entire order. I rang head office was told I would receive a call back within 4 hours. 3 days later and another trip to the store no resolution at all yet the bed has been there since Feb 7th. They also forgot to add the draws to the package on the bed and refuse to rectify that also.

I had entered the store to have a browse and within a few minutes was approached by one of the workers, Broden who assisted me with finding the right products. He was very kind and helpful which made my purchase a easy experience! Whilst we did have a few issues with the delivery, mistakes happen and the issues were fixed quickly. Great range of furniture and the prices are super affordable. Will be back!

Goods election to suit our current needs, at very competetive pricing. Very supportive and helpful staff.

Extremely disappointed with the service I received. I purchased a bed set package today, to which a bedside table wasn’t available (3 week plus wait). I asked if we could get the additional piece they don’t have in stock delivered to us due to the considerable delay. The lady was rude and explained I would have to pay an additional $70. After deciding we would just pick it up, Kelly than stated that I would have 1 week to pick it up or it would be cancelled. At this point I had already paid for everything. I find it extremely frustrating the unfriendly unhelpful attitude this lady had. The sets are promoted and yet you don’t have full ones in stock, to which you then make customers go out of their way due to your poor stock management.

Walked in to this store twice last month and was never asked once if I needed help. The 2nd time I went in, I was the only customer in store and both workers stood at the counter chatting. I was in the store for 20min before leaving and purchasing a bed next door at OMF who were wonderful and greeted me as I entered the store.

If i could give 0 star review i would. Staff - unprofessional & rude.

The staff are really abrupt You right there?" is no way to ask if a customer needs assisstance...The quality of furniture could be better for the price too..."

Morayfield Fantastic Furniture were fantastic from the moment we walked in the door, with Alecia being extremely helpful and showing how well she knew all the products in the store and pointing us in the right direction, to the delivery guys, who kept us informed, were obliging and found us inWhat isn't the easiest spot to find. Thank you

Ordered and paid for a sofa late January and was told it would take 6 to 8 weeks to arrive.I followed it up after 8 weeks (after not hearing anything from them) - I was then told it would be late May and they would refund my delivery fee for the wait - which I then had to follow up as it wasn't done.Tried calling numerous times only to have it ring out. (I have to actually go into the store to speak with anyone, they are then lovely to deal with). Went into the store last Saturday and was told I could have my sofa delivered the next Saturday (tomorrow), they refunded my delivery fee and said they would text me today (Friday) to let me know a time window fro delivery.It's after 4:30pm - still waiting on a text and their line is ringing out again. I've never been so frustrated with their service. Really disappointing.