Albany Family Doctors
33 Reviews
- Tuesday8 AM–6 PM
- Wednesday8 AM–6 PM
- Thursday8 AM–6 PM
- Friday8 AM–6 PM
- SaturdayClosed
- SundayClosed
- Monday8 AM–6 PM
About the Business
Albany Family Doctors | At Albany Family Doctors, our goal is to provide excellence in care to our patients.
Contacts
Call Us
+61738813335
Shop 3/715 Albany Creek Rd, Albany Creek QLD 4035
Hours
- Tuesday8 AM–6 PM
- Wednesday8 AM–6 PM
- Thursday8 AM–6 PM
- Friday8 AM–6 PM
- SaturdayClosed
- SundayClosed
- Monday8 AM–6 PM
Features
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- Toilets
- Wheelchair-accessible toilet
Recommended Reviews
Sam Sar
22.10.2023
Albany Family Doctors
You can clearly see this practice is under new management...... quality of service and capabilities of staff have gone down starting from new reception staff to the injection room person ( new staff) , this also applies to the new pathology person....This practice makes me feel that I have stepped into a training room....
Rebecca Sutch
02.10.2023
Albany Family Doctors
Not bulk billing! Appointment was booked online via Health Engine and there was no mention that it would note be a bulked billed appointment, not throughout the booking process, in the confirmation email or when I was waiting for the appointment - only when I went to leave after the appointment was complete. Not a very fair or transparent process, I would have gone else where had I been advised.
Andrea Butler
01.10.2023
Albany Family Doctors
If I could give zero stars I would. Absolutely rubbish Customer Service and care now. No compassion for patients with Dementia. Reception is absolutely woeful, calling people in for results that don’t exist. Wasting time and money! Never returning phone calls or passing messages onto Drs. Very unpleasant here - sad because it use to operate so well when in Bray Park with competent staff. Now the staff are extremely useless and unprofessional. Drs are lacking in basic patient care.
Sinead Poutu
12.09.2023
Albany Family Doctors
First time patient today.We came here with our unwell toddler, the staff at reception went out of their way to make her feel comfortable and entertained. Happy with the assessment and recommendations we received from the doctor, will be back for sure.
juliana castro
07.09.2023
Albany Family Doctors
Dr Andrew was very kind and helpful, I do recommend him. But the practice manager was very rude to me. He made a mistake with my bill, and when I called to explain why it was wrong, he was rude to me and even after he realized he had made a mistake, he didn't apologize. Very unprofessional.
Mark McKelvie
23.08.2023
Albany Family Doctors
Professional and friendly staff who made you feel welcomed and comfortable. I would recommend Albany Family Doctors to my family, friends or anyone in need of professional medical care.
Auro Tapusoa
18.08.2023
Albany Family Doctors
I just got billed for a full consult on a follow up phone call that didn’t even last 2mins. Paid and never to return again, at least tell us you’re going to be billed. Pretty poor.
Gary Edwards
01.08.2023
Albany Family Doctors
Recently visited Albany Creek Family Doctors as our usual doctors had no available appointments. Found all staff to be polite, courteous and knowledgable - would definitely recommend.
Steven Templeton
25.07.2023
Albany Family Doctors
I have followed Dr Camilo here and have been welcomed by fantastic staff and a very personal level of service, would definitely recommend coming here for care and treatment
Nicholas Cooper
24.07.2023
Albany Family Doctors
This practice is very unprofessional. The reception has given incorrect advice upon visiting a doctor during COVID wasting time and money. Also when trying to arrange a Telehealth call they got the phone number wrong even though I had called a number of times to ensure they had the correct number. There are a few other incidents on top of this that make me want to investigate finding a new doctor. The staff here are about as sharp as a blunt knife.
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Shop 3/715 Albany Creek Rd, Albany Creek QLD 4035
Albany Family Doctors