SmartHome
48 Reviews
- Tuesday9 AM–4:30 PM
- Wednesday9 AM–4:30 PM
- Thursday9 AM–4:30 PM
- Friday9 AM–4:30 PM
- SaturdayClosed
- SundayClosed
- Monday9 AM–4:30 PM
About the Business
Smart Home Products | Home Automation Australia - SmartHome | The largest range of smart home and home automation products in Australia and New Zealand. Expert advice and lowest price guarantee.
Contacts
Website
Call Us
Unit 32/7 Dalton Rd, Thomastown VIC 3074
Hours
- Tuesday9 AM–4:30 PM
- Wednesday9 AM–4:30 PM
- Thursday9 AM–4:30 PM
- Friday9 AM–4:30 PM
- SaturdayClosed
- SundayClosed
- Monday9 AM–4:30 PM
Features
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- Wi-Fi
- In-store pick-up
- In-store shopping
- Credit cards
- Debit cards
- Mobile payments
- LGBTQ+ friendly
- Delivery
- Transgender safe space
- Appointment required
- Kerbside pickup
Recommended Reviews
Diane J
14.10.2023
SmartHome
The service provided by SmartHome and Brad in particular has been amazing. The first phone call I made was just to understand a little more about home automation and the products sold, and Brad was incredibly helpful and patient in answering my many questions. Then after sales service has also been great. I cannot recommend SmartHome highly enough as they have provided great pricing on products and the most outstanding service.
David M
29.09.2023
SmartHome
Have been a returning customer for approx. 3 years. These guys are like no other, easily one of the best shopping experiences. They are fast, helpful and go the extra mile. It doesn't surprise me how positive the online reviews are. Keep up the great work guys!
Tristan Ellett
27.09.2023
SmartHome
Wow, these guys are incredible. We started building our new home 2 years ago and the whole way along the advice from SmartHome has been nothing short of perfection. Their written respones, after sales service, willingness to go above and beyond no matter how big or small my request has blown me way. Thank you SmartHome for your incredible work, I wish every company was as patient and understanding as you. I could not recommend these guys more strongly (and even given all this their pricing is awesome!)
Philip Smyth
25.09.2023
SmartHome
These guys know how to run a customer orientated business. I have used for several years. They were very helpful and informative to begin my home automation journey. All orders I have place have been dispatched and received in a very prompt manner.My last purchase was quite large and I did just before EOFY their prices were good and I received in less then 3 days. That weekend they posted that they were having a 15% Off Sale on all the things I purchased. I emailed the company and explained what had happened. I was expecting maybe a small discount or a maybe a free sensor (I didn't ask). Without hesitation they credited my account with the total discount :).Thanks guys I'm now pretty close to finishing what I want to achieve (if that's possible lol). They have now earned a forever customer.
Grant Chapman
16.09.2023
SmartHome
Have bought several products from SmartHome over several years, and always been very happy with the service and the engagement process. Products are always delivered promptly, and any questions I have are answered quickly and with lots of detail. I really recommend using this company for any Smarthome needs.
David Kedge
26.08.2023
SmartHome
SmartHome's customer service is outstanding! Fast delivery, knowledgeable staff and excellent support. I had a couple of problems with some devices I ordered - one had had mechanical failure, and a replacement was promptly shipped prior to me returning the original. Another was consuming batteries immediately due to a manufacturer firmware bug which was fixed by firmware upgrade, but Brad refunded the cost of replacement batteries no questions asked!
James Bryant
16.08.2023
SmartHome
Excellent customer service and support. They answered the phone almost immediately when my electrician was having trouble configuring some switches and provided extra advice to improve the experience of using them with inexpensive momentary switches. They also replaced an incompatible product as soon as I came across the issue.Trying to piece together smart home platforms and devices can be daunting but they really go the extra distance to support their customers.Legends.
Dan
14.08.2023
SmartHome
I bought some stuff from them. They have an extensive range of home automation products. They are super helpful. If you do purchase from them and need installation please seek their advice.
Yannick Planche
01.08.2023
SmartHome
The most helpful and knowledgeable staff of any company I've had the pleasure of dealing with since building our home. Brad has gone over and above in helping me hit every one of my automation goals. Countless phone calls, peerless expertise, brilliant recommendations and fantastic products. Could not recommend SmartHome strongly enough.
Owen Sadler
08.07.2023
SmartHome
A great source of Australian home automation gear. Items arrived quickly, and integrated into my home assistant project perfectly. Happy days
Add Review
Map
Unit 32/7 Dalton Rd, Thomastown VIC 3074
SmartHome