KUNDA PARK Sunshine Mitre 10

Store has been totally revamped on the inside. Stocking a much wider range of goods than previously. Looks great and nice and spacious. Good work Sunshine Mitre 10!

Super clean with great customer service

Great store, fantastic help from Shane and Nathan over the weekend.

The great service always keep us coming back as our preferred hardware store. Thanks!

Great place to shop, most of the staff are really helpful. James especially stands out in customer service he's definitely an asset to the company.The new layout is great too.

Thank you to the staff of Mitre 10 Kunda Park. Each time I have been to this store the staff have been very helpful. I have purchased heavy items and before I can turn around the staff are their to help load the trolly and then take it to my car and load the car for me. Excellent Service

We purchased a high-value set of doorknobs and handle systems to replace all the ones in the unit. I understand this store provides large scale orders and our $300 dollar order is still small in comparison.The frustration for me is its one of the few times I was able to encourage my mother to purchase the best quality and highest priced items.The website advised that it would be fulfilled by this store.Estimated 4 business day delivery.So we booked a handyman to come on business day 5.After 5 business days went past we contacted them on Saturday to follow up to be advised that 'no one here would know about it so you'll have to call back Monday'Rang on Monday afternoon to inquire why it hadn't been delivered.No apology merely 'not sure why that got missed but we'll get it out to you tomorrow afternoon once the morning runs are done' - TravisAfter requesting it be sent on the morning runs we then rang back early to ensure this would happen. Again - no staff at that time seemed to be aware of it or willing to make a strong plan or commitment rather treating the inquiry and follow up like an inconvenience.Follow-up phone call merely post-phoned action until 9 when Travis would arrive so the managers could talk and figure out what to do.Follow-up call at 9 was advised it was being loaded up. And we appreciated that it was delivered by 12.30 not late afternoon.However - having to follow up - the lack of ownership of the mistake - and the experience feeling like we were a hassle - when we were merely trying to get the product fulfilled and an order completed after 7 business days has left us very disappointed.The compulsion to buy local has been snuffed out.We could order online from Amazon and have the products arrive within 3-4 business days.Plus side - the products are great quality so thank you for that.But the general feeling is that if it was a house-fit out or large scale order it would've been handled differently.Hope things have been better for other clients purchasing smaller orders.For reference - we live in Maroochydore. So it's also a short delivery distance in addition to all the other service failings in interactions.

As usual customer service here is impeccable. Refuse to go to the other mob. Happy new year.

Neat and clean, just wish staff weren't to busy to look after customers

Lots of space in the trade section, and nicely set out store overallEasy to find what you need. They usually have most materials in stock at all the times