Leon Baker Jewellers

I arrived to secretly suss out the team service and workmanship with a small job before launching into some bigger projects.I was impressed with Michelle’s ability to roll with all my questions and requests at busy and demanding times of the day. She remained personable kind patient and caring. She listened well and enquired along the way with the jeweller Shain. She is an asset to this sales team. Thankyou so much your real and honest nature and kindness was much appreciated as many of my stones were from deceased family members and it’s hard to speak about that when thinking about a wedding with out them around.I made a new purchase and organized some renovations (rhodium plating and silver cleaning) along with valuation of many of my own stones ready for some new projects with daughter s and planned sharing of heirloom stones for the impending engagement.Shain one of the jewellers was very busy but didn’t hesitate to view my projects communicate and make wise suggestions. I know he was between tasks he even did some things on the spot to facilitate the process of my projects.I am very grateful to see that this jeweller is also a registered valuer so my stones do not need to be sent off anywhere.Great experience, I look forward to seeing my mum and dads diamond with my new pearl pendant. Photos will be edited into this review later.My daughters rhodium coating/cleaning/maintenance improved her jewellery to almost new looking again - she was pleasantly surprised.Don’t hesitate to see this team with your projects a very pleasant experience with personable polite patient staff who respected me and my timing although may not have suited them I was still dealt with in a respectful kind and patient manner.Five stars to Shain and Michelle.

Absolutely awesome experience!Questions about jewellery always answered promptly. Outstanding service. Fast delivery. Highly recommend!

Beyond words! The engagement and wedding ring made by Shain, his team and my partner is beyond my wildest dreams. The craftsmanship, the amazing service, and the design is truly rare. I have nothing but absolute happiness and I am extremely grateful. I love this family owned business . What makes it even more sentimental is the connection over the years shared by Shain and my partner through knowing each other. What other jewelers couldn't do, Shain, his team and my partner pulled off spectacularly <3 Can't wait to have more jewelry come to life and family heirlooms repaired soon. Surprised is an understatement for this team's creativity!

Excellent service and I appreciated the communication in relation to my purchased jewellery. Upon receipt I was absolutely delighted! Very happy indeed, including with the presentation.I love how well made and different my pieces are. I will definitely keep these guys in mind for my indulgences. Thank you! :)

Thank you to Shain, Elise and team for designing our engagement ring. We were thrilled with your service and the end result! Can't wait to now design the wedding band. Can't thank you enough x

We stopped to have some rings values. Max was very good as a staff member. Handled the rings with care and provided us with very clean rings and a valuation certificate.

went back 3 times and they still didn’t listen to what i wanted. the latch on the locket they made keeps opening

My husband and I had our engagement ring remade by Leon Baker. Absolutely beautiful and craftsmanship is second to none. Highly recommend. Their jewelry is high quality and beautifully crafted. All the staff and jeweller Shain are very professional and friendly.

They advertise changing a new battery while you wait, not the case for me. My watch is a Fossil and it has a slight bevel glass cover face, they said that they might break the glass face when trying to click the back, back on. If they did crack the glass, then the cost of that repair was down to me. I left the shop. My gripe is, they say they can change watch batteries but not really the case. Advert should say 'we can change most watch batteries'. Their advice to me was 'go to a Fossil watch dealer.

They lost my necklace for 3 weeks.When I went to pick it up they made me wait ages only to tell me the jeweller hasn't got to it yet" I said id just take it anyway but they refused to give it back.I eventually I got it back after a few weeks...I told a friend and he said old Leon doesn't even associate with Elise and Shain anymore because of how much they mistreated him. Which i believe after how rude + stressful it was to deal with them."