Sylvania BMW

Fantastic service and great team. A five star experience from start to finish, thanks to Ben, Meg and Zoe, who provided a great experience liaising with the leasing company, along with keeping me updated, and organising pick up. Great session explaining the car and the dos and donts, as well as after sales service ensuring the car is everything I expected. Would highly recommend.

I have had great experience with purchase of BMW X7 x40 and dealing with very helpful sale team Corey, it was professional in every level .I can recommend BMW Sylvania and all staff for friendliness towards customers , thanks Corey and reception staff great job.

My 90 year old grandmother and my parents were left stranded almost 2 hours after 2 tires blew the day after getting them checked by BMW. When they called for help and advice, BMW were not helpful at all and said it ‘wasn’t their problem’. This particular car requires certain tires that were not available and once being checked by an outsider company - we discovered that BMW had failed to even put the correct tires on in the first place. Well done BMW for failing on all levels of customer service, from the moment they purchased the car to the moment they were left stranded - you should be ashamed of yourself.

Very positive experience purchasing a used vehicle from Sylvania BMW. Jake handled the sale with no pressure and ensured the process went smoothly. Would highly recommend this dealership.

Attn Paul Moritz;Good Morning PaulWe are delighted with our purchase of a 2018 Mecedes S Class made, in part, as a result of your professional and courteous manner.You listened, you were flexible and you adapted to allow for the complications that were important to us, in this very significant purchase.Thank you so much for your good work in our recent dealings with you at Sylvania BMW.Michael Guyer

What an excellent dealership. From start to finish they made the purchasing experience of my new BMW stress free. I dealt primarily with Ben Willoughby who is very professional and approachable. My car was a factory order and he kept me up to date with the progress and was always available to have a chat and answered any questions I had.This was followed up by a first class delivery experience. All of the staff on the day were happy and showed enthusiasm from the moment I walked in the door.I can definitely recommend Sylvania BMW for the purchase of your next BMW. They exceeded my expectations and I look forward to the continued service in the future.

The wisest decision I made was to purchase my car from Sylvania BMW, all the staffs are extremely supportive and friendly, the purchase procedure went smoothly, I truly appreciate all the efforts and support from Benjamin as well as the professional and detailed inspection process with Matthew!!! More importantly… the vehicle is amazing!!!Will definitely consider BMW Sylvania again if I will buy another car in the future!!!

We did an amazing deal with the Sylvania BMW team , the customer service was out of this world and was ultimately the reason we decided on the BMW. Thanks for our sales manager Paul!!! Thanks for all your help.Really nice to meet you and your beautiful team!!!

Bit silly to have 2 locked cars where alarm keeps going off when people attempts to get in to try the ultimate experience". The off-putting youngster who sits quietly

I bought my m3 here and ordered a brand new m3cs, thanks to Sam for his help, he showed me that sales can be so patient and helpful, definitely the best sales I have ever met!