CBD Apartments Launceston

Extremely shocked, disappointed and disgusted dealing with this business. We booked three nights at the CBD Apartments for the beginning of July. The weekend before our trip, NSW announced its lock down meaning we could legally no longer travel. We notified the owners the first business day after the announcement that we needed to cancel, and asked for a credit so they would not be out of pocket refunding us. All we asked for was a little compassion and understanding in a situation that is difficult for everyone involved. The owners have refused to provide us with a refund or credit, denied that we attempted to cancel (despite dated email evidence) and are now ignoring my emails and calls. They have taken our money (including processing a payment AFTER we requested to cancel), with no accommodation, refund or credit in return. This is essentially a scam, and I would warn anyone from booking anything with this provider. Shame on you!

Little over priced, spare mattress was pretty rancid and rough in all honestly. One of the bins weren’t empty, no dishwashing liquid provided and the tv stopped working halfway through, even though the remote was functioning fine. Convenient location; close to the city, yet quiet. The overall look of the apartment was really nice, and the condition was great, however a bit too pricy for what we were given. Try harder next time XOXO

Great central location. Elegant decor. Beautiful bathroom. Everything you need for short or medium term stay. Really fabulous.

Paint peeling off ceiling in ensuite, a tear in the couch, dining table had some of the laminex missing, but clean and the bed was comfy. Needs a bit of TLC

I’ve stayed at CBD Apartments Launceston a couple of days per month for the last 18 months and I do so for good reason.It’s a great location, competitively priced, offers car accommodation, is neat, tidy and warm, Bek & Alex make booking easy and you can indulge in Netflix and that’s all you should want from short stay accommodation.On a couple of occasions I’ve had to cancel at what I consider late notice and fully expected a financial penalty but Bek couldn’t have been more gracious.

Absolutely beautiful place enjoying our 2 night stay so far. Close to all amenities very responsive and easy check will definitely be back. Really good accommodation in the middle of CBD. Alex n bec sound like wonderful people. Support your locals

Clean, spacious, central and very comfortable - highly recommend!

Price is what you pay, value is what you get. Very disappointing accommodation, way too pricey for the level of service and quality provided. Maintenance needed pretty much everywhere - unstable and unscrewed chairs, dirty/yellowish quilt, some light bulbs not working, old fridge freezing the food and so on. Weird tobacco smell when we checked in. Only doorcode and WiFi work well. Location is great though.

We loved staying at CBD Apartments. The location is fantastic, so close to the Mall, City Park and the Aquatic centre. It's even a lovely stroll to Cataract Gorge. The apartment is beautifully decorated and comfortable. I can not fault our stay. I would definitely recommend. We will be back!