Accom Caloundra

Absolutely terrible to deal with. Would rather pay double than deal with these guys again, arrived on the first night and the unit address they’d given us was actually occupied. After a lot of struggling to get in contact with them we were eventually sent to a fish and chip shop to pick up the keys for a different unit.Once checked in we found there was no linen or toilet roll or towels, basically any of the usuals you expect when booking an Airbnb. Granted this was my fault for not reading the bible worth of house rules laid out in the ad but there was so many that it was daunting to even look at, instead we booked assuming it would be the usual, check out times check in times fines for breaking things and leaving mess etc. Never did I expect to be stripped of the bare necessities when making a booking via Airbnb.The final disaster was on check out, we went back to the same place we picked the keys up to return them and they told us to leave them in the apartment, so we headed back and did exactly that. Something wasn’t sitting right though so after sifting through house rules I found they will charge you an extra night if they keys aren’t returned to the office. So we tried to call the numbers provided and once again nothing, when we finally got through via the office number we were given nothing but bad attitude which is ridiculous considering how impossible the entire situation had been.The entire trip in regards to dealing with these guys was a joke and we will not make the same mistake again!

The holiday team are fantastic! Great service, friendly and helpful :)

Lovely accommodation.

Great service, sorted our booking quickly with no problems, the staff are very friendly

Everything you may need and more. Lovely location and well kept