Reece Plumbing Newcastle

The guys in the trade dept are great. The consistently go out of their way to help. It's a rare find, but these fellas focus is actually the customer! A+

Very friendly very helpful had items in stocks that I needed

Whilst purchasing our items for our bathroom customer service was great. After they had our money all prompt service and common curtesy has stopped. Calls are never returned and we are still getting the run around regarding the wrong vanity that was supplied.Very disappointed about being lied to and treated with disdain.Steve Kearney

Visited the store recently and asked for a quote on a number of bathroom accessories, toilet, bath, vanity ect.The staff member seemed to tired to get out of her chair to assist at first. But eventually helped although the interest didn't seem to be there to help.We asked for a quote to be sent and were informed it would be done after the long weekend. Almost two weeks later, nothing.We were prepared to pay for quality items, however they don't seem to be interested in selling.

Called for a Fisher and Paykel part that Reece Plumbing did not stock. I was ready to say thanks and hang up to continue my call around when Bryce(?) offered the info that the part may be available at The Wholesale Warehouse at Bennett’s Green. I called and the part was available. The willingness to help in my search for the part has put Reece Plumbing at the top of my list for our upcoming renovation.

Awesome service, knowledgeable and helpful staff. No messing about, they had stock on hand and same day delivery. Highly recommended :)

52 Maitland Road Islington NSW. Not Reece Plumbing. Had a great meal, sausage, bacon and egg on toast. Good service, coffee and staff.

I just saw a driver almost take out a pedestrian, at a crossing no less

I purchased replacement parts for a toilet cistern from Reece at Islington just before last Xmas. They charged me a little over $350, which seemed expensive, but I was in a hurry, and grateful because I was able to fix my old toilet. When the other toilet needed fixing, I initially ordered the parts from Reece, who quoted $220 for the order. The attitude of the person who served me was curt and contemptuous (often the case when you're not a 'tradie' seeking help from the 'trade' counter). I then checked on the manufacturer's website, which indicated the Recommended Retail Price. Realising that I had been ripped off the first time, I immediately cancelled the order, and obtained identical parts from another retailer, saving myself about $60. I estimate that I was overcharged more than $100 prior to Xmas, and strongly recommend you do your shopping elsewhere.

Got served by a guy named Stuart, went above and beyond rather than just sell me what I asked for offered and actually came to visit my restaurant down the road to make sure I was getting the right equipment and buying more than i needed. Couldn't have been more helpful.