SuperPro Cleaning Services

I contacted SuperPro cleaning looking for a builders clean following a shop fit out. I called SuperPro last minute, but Sonam came to site the same day and confirmed his team would be able to help. Sonam and his team did an excellent job. Communication was clear and professional. We are very happy with the service SuperPro provided and we will engage their services for our next project in the area. Thank you, from the Custom Design Shopfitting team.

Very happy with the first clean. Professional and efficient team. Definitely recommend superpro cleaning services.

Very happy with our clean. The staff were prompt and very thorough.

Sonam and his team have provided good service to our home. They are on time with friendly smile. I just quickly go through the house with them and they are fully aware to the level of the clean work. The staffs are polite and easy to communicate. They did very good job for my home. Thanks, Sonam and team.

I met with Sonam and he was very nice to deal with. Nothing was to much trouble.He organised the cleaning very promptly and the girls did a wonderful job.I would highly recommend SuperPro Cleaning Services.Debbie

The team that came this morning for my house clean were prompt, friendly, efficient and did a great job. I will be using for our regular cleans from now on. Many thanks.

Very happy with the service offered. A professional team doing excellent work. I am having them back on a regular basis.

I highly recommend SuperPro. I needed cleaners for same day service after a wall was removed in our kitchen. The room was covered in dust. In just over an hour Sonam sent two cleaners. They were professional and very thorough and did an amazing job. Will definitely be using this company again.

Couldn’t be happier with the deep clean the team did for us. They were very accomodating with arranging a time to view and clean the place. The cleaning was immaculate and very fair pricing considering it was such a big job. Couldn’t recommend enough and will definitely be using them again in the future!

First of all, this is not a malicious review, I just want to objectively explain my extremely unpleasant cleaning experience with Superpro.I booked a vacant clean (bond clean) with superpro about 3-4 weeks ago.Last monday was our cleaning day, They sent two cleaners to do our house deep cleaning. We left them a full day, but unfortunately we were shocked when we back the house at 4:40pm that day to check the results of the cleaning. The following pictures are enough to illustrate our feelings at that time. All corners of the house could be wiped out with fingers, hair could be seen in the bathroom, water stains were clearly visible in all the sink containers, and unbelievably they didn't even bring the toilet brush, etc. I can hardly imagine they were really here to do end lease cleaning.After a phone call with superpro's manager on Monday afternoon, he promised to arrange someone else to come back the next day to fix it, but we had agreed with the agent to hand over the keys on Tuesday morning, and because of the unprofessional cleaning staff arranged by superpro, we had to go to the agent to re-arrange the time to return the key.On Tuesday morning, Superpro's employee Sonam came to our house to fix and clean. Since the renegotiated check-out time with the agent was changed to late afternoon, my husband and I helped to clean the house because we couldn’t trust Superpro's arrangement anymore and the time to hand over the keys was approaching. My husband even cleaned from 9:00 till 11:00am. After lunch, cleaning was finally completed, Sonam had done a great job. If a professional cleaner like Sonam had come on Monday, I don't think all the problems would have happened.Out of how unhappy we were with the experience and the extra time and labor we put in, we would like to negotiate with Superpro's manager to see if the final cleaning cost could be reduced by $50, (2 bedroom 1 bath granny falt, no carpet, no outdoor area included, previous reservation price was over $500), The manager was very rude on the phone and ignored our request, even shouted F*** off in anger and hung up the phone.I chose Superpro because I was attracted by the high ratings online,but after this experience, I can't believe all the reviews online are true.