Braeside Dental Surgery

Very caring staff. Always feel well looked after. Really looked after my aged mother really well with extra time and explanations of work. Much better then her old dentist and she is happy to go back. Best dentists in Launceston.

5 stars for dental hygienist Trish. She was thorough, professional and best of all, cheerful! Lets face it... getting your plaque cleaned isnt comfortable, but Trish was a great distraction with her banter and occasional singing along to the radio (pitch perfect i might add). My teeth feel amazing!

If I could give 0 stars I would. I should’ve changed clinics along time ago but thought it would be too much hassle. My last visit was the final straw. Dr Janice March is nothing short of rude and condescending, she does not possess the ability to talk kindly to patients and explain what work needs doing and why, instead when you turn up for your appointment she abruptly informs you what she will be doing regardless of what you’ve booked in with the receptionists. This has happened three times to me (booked in for a clean only before an international holiday, turned up she took X-rays only, she tried to wrap up the appointment and I had to explain that I was booked in for a clean only, to which Janice replied ‘I only have 5 minutes but I guess I can fit it in..’). I could go on about the other appointment also. To top it off, this afternoon, after another appointment where Janice did not listen, my dental nurse came out and complained about her last patient (me) to a receptionist while I was paying my account! I have have no qualms with the receptionists who are lovely, and I used to see another Dentist at Braeside who was fantastic but moved countries, now every time going to Braeside is such a hassle and an argument over what I have booked my appointment for. Very Disappointing, it never used to be like this.

Cannot recommend Braeside Dental enough.I went in after suffering an infection in my gum caused by an impacted wisdom tooth after being turned away by another practice because the surgery was too complicated. Not only was Dr Leith able to do the surgery but he booked me in the following day for it. I was absolutely terrified about having the surgery but Dr Leith and the dental assistants made me feel at ease and walked me through the whole thingHe gave me his number in case of any problems and even answered on the weekend when I called worried something wasn’t right, he even offered to see me if needed. Even the reception staff go above and beyond, they are always so polite and welcoming and even called the day after surgery to see how I was going and when I missed an appointment they called to check if I was okay. I have nothing but high praise for Braeside dental surgery and would give them more stars if I could.

Dr Brandon is nothing short of amazing. Took so much care, time and patience with my 10 year old son. I really can't thank him enough for his fantastic service. My son had previously had a bad experience with a different dentist that left him in fear. Today he had two teeth out in the chair, no tears. He was amazing.

My teeth have been happier since I switched Dentists and started going to Janice years ago. I find her to be professional and polite and always explains what is going on and how I can look after my teeth and gums better if needed.The surgery is bright and clean and the receptionists are helpful and appointments are always running on time.

I wish I could give zero stars:Going to this clinic with Janice March as the dentist is the worst experience you could have. I needed to have two fillings done and I was condescending spoken to the whole time. She was rude and downright arrogant and didn’t even bother to put a proper filling in. (The side wall of the tooth collapsed and she then left it like that and left it in that state when she set it. Wasn’t even a proper filling.I was then told that she wouldn’t fill any other teeth until I had my wisdom teeth extracted. As if I would have them removed by such an uncaring, rude and obnoxious dentist.The follow up from her poor filling dentistry on those teeth (as they hadn’t had the decay removed properly, proven by a specialist ) was an extraction on one tooth and root canal on the other(as the decay left by Janice was so significant that it killed my tooth) which had to be remedied by a proper professional dentist.Totally avoidable if she’d bothered to do a proper job. But, with such an impatient and patronising attitude shows that she really doesn’t care less.If you want to keep your teeth definitely don’t go to this dentist-you will regret it in every way. Who pays a dentist to be a bully and then who’s poor work destroys your teeth.. I will never visit Braeside again!!

Paid top dollar for a filling, afterwards with a bloodied drooling half numb face was told I couldn’t spit or rinse and i must use the toilet. After waiting 10 minutes for the 1 toilet in the practice (3 or 4 surgery rooms but only 1 toilet) to become vacant, I finally gave up. A staff member chucked an absolute wobbly and I couldn’t speak properly to explain myself. I was just waiting to rinse whilst blood and muck ran down my face and was told they’re not obliged by law or code to provide facilities for rinsing!!!!! So they don’t, not even as an obvious courtesy. I gave the manager a detailed account of the experience but she fobbed me off. So I went to canning street instead. Professional and cheaper! Plus my filling at breaside only lasted 1 month! Canning still going after a year. I don’t know dentistry, but I know cowboys. Not recommended

(In response to Braeside on this review, It WAS a long time ago but this is EXACTLY what happened. I remember it vividly. I don't know if the records go back this far but I was there for the filling, they numbed me, advised I couldn't continue because they wanted outright payment and charged me without getting the work done and I was a young person. I don't know if the dentist has moved on or what but it was as told and still one of my worst experiences of service. Hopefully you have improved)Had been going here for years and was happy because they let me pay off my account each time, which I always did with speed.The last time I went to get a filling, they had me on the dental chair, they'd applied numbing stuff to my gums and at the last minute they asked do you have money to pay for the entire procedure?" I replied that no I didn't and that I was always able to pay it off. They said they'd changed their policy and told me to leave and come back when I had all the money. They even charged me for the numbing stuff they'd put on my teeth.I was absolutely mortified

If anyone requires dental work, then I would highly recommend Dr. Janice March. I recently had some major dental work done by Dr. March and was pleasantly surprised by her skill, with the total experience being a lot more comfortable than I anticipated. Dr. March was very understanding, she listened to me, understood and took into account my existing medical issues and discussed all options available to me. As well as amazing dentists, Braeside Dental also have amazing support staff. The dental nurses, dental hygienist and office staff are all very good at their jobs and all very supportive and friendly.